Team leader ( floor manager)
Crepaway
Total years of experience :4 years, 9 Months
Crepaway Beirut, Lebanon
Position: Team leader ( floor manager) January 2013-till present
• Managing the operations of the floor
• Staff Schedules
• Stock Control
• Daily/Monthly inventory
• Rectruitment
• Monthly meetings to reach better results
• Solving customer complaints
• Leading and motivating the staff
Crepaway HQ, Lebanon
Position: HR internee August 2013 -september 2013
• Recruitment
• Compensation and benefits
• Employee relations
• Filing
• Training
Crepaway Beirut, Lebanon Position: Shift Leader April 2012 -December 2012
• Solving customer complaints
• Training new employees
• Managing shift operations
• Motivating the staff
Crepaway Beirut, Lebanon Position: Waiter July 2010 -March 2012
• Customer Service; taking orders and providing all their needs
• Making sure guest are satisfied
Crepaway Beirut, Lebanon Position: Runner September 2009 -June 2010
• Serving food and beverages to customers
• Conducting opening and closing procedures of the counter
Hripsimiantz School Baccalaureate, Economics Section 2006-2009
Haigazian University BA Business Administration Emphasis HR Expected June 28, 2014