Harpreet Singh

Associate Program Manager at OLA

• India
• My current job since October 2020

Led 'Ride Later' service pan India providing 100% assurance to clients
such as Infosys, TCS & managed 11 members under fulfilment team
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Increased drivers' acceptance by 7% by increasing Rentals awareness
through training videos, IVR, SMS, BTL (hoardings, glow-sign boards)
•
Increased profitability by 6% by revamping the fraud ride check
algorithm, thus reducing payout by 70% MoM.
•
Launched airport KIOSK for Rentals, which increased demands for Tier-1
cities by 15%.
•
Worked on SQL and R to automate business metrics reports, to do
RCAs, to revise incentive structure, to execute targeted marketing