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Harrianne Uyson, Chef

Harrianne Uyson

Chef·Burj Al Arab Jumeirah

United Arab Emirates

Bachelor's degree, Hotel and Restaurant Management

Work experience

Total years of experience: 19 years, 5 months

Chef

November 2013 - Present

Burj Al Arab Jumeirah

Dubai, United Arab Emirates

November 2013 - Present

Responsible for taking care of our top VIP guests and In-house Guest at Bab Al Yam Restaurant; maintains and achieves a high standard of food quality, preparation, and production as specified work in accordance with the Head Chef’s instructions; prepares and cooks food in the live station and inside the kitchen as well for the ala carte menu; responsible for checking the mis en place and stock movement while ensuring minimum kitchen wastage; takes care of the records of food, chiller and freezer temperature and reports any maintenance issues to the Head Chef; ensures that commis chefs maintain high standards of personal hygiene, clean uniform and overall camaraderie; ensures that health and safety at work regulations in accordance with HACCP

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Demi Chef de Partie- Burj Al Arab

November 2013 - April 2014

Star Hotel

United Arab Emirates

November 2013 - April 2014

• Demi Chef de Partie- Burj Al Arab (7 Star Hotel, World's Tallest Atrium), Dubai, UAE (November 24, 2013 - present)
• Responsible for taking care of our top VIP guests and In-house Guest at Bab Al Yam Restaurant; maintains and achieves a high standard of food quality, preparation, and production as specified work in accordance with the Head Chef's instructions; prepares and cooks food in the live station and inside the kitchen as well for the ala carte menu; responsible for checking the mis en place and stock movement while ensuring minimum kitchen wastage; takes care of the records of food, chiller and freezer temperature and reports any maintenance issues to the Head Chef; ensures that commis chefs maintain high standards of personal hygiene, clean uniform and overall camaraderie; ensures that health and safety at work regulations in accordance with HACCP

Company industry:
Hospitality & Accomodation
Job role:
Other

Commis Chef 1- JW Marriott Marquis Dubai

September 2012 - October 2013

World's Tallest Hotel

United Arab Emirates

September 2012 - October 2013

• Commis Chef 1- JW Marriott Marquis Dubai (World's Tallest Hotel), UAE (September 5, 2012 - October 5, 2013)
* Part of the Opening Team for JW Marriott Marquis Dubai; responsible for preparing mis en place and the food to be served to the guests for coffee breaks and functions where I get to serve and interact with our guests in a prompt and efficient manner; supports and assists the chef de cuisine and sous chef in maintaining high cuisine standards for function guests as well as delegates; assists the chefs in ensuring that food is prepared and served to the guests on time; ensures that health and safety standards are upheld in the kitchen; helps the chef de cuisine avoid the spoilage or wastage of the food; assists the rest of the team in ensuring that the kitchen is clean at all times.

Company industry:
Hospitality & Accomodation
Job role:
Other

Commis Chef

November 2010 - August 2012

2- NOBU Restaurant

November 2010 - August 2012

• Commis Chef 2- NOBU Restaurant, Atlantis The Palm, Jumeirah, UAE (November 10, 2010 - August 31, 2012)
* Responsible for preparing mis en place and the food to be served to the guests in a prompt and efficient manner; supports and assists the chef de cuisine and sous chef in maintaining high cuisine standards for function guests as well as delegates; assists the chefs in ensuring that food is prepared and served to the guests on time; ensures that health and safety standards are upheld in the kitchen; helps the chef de cuisine avoid the spoilage or wastage of the food; assists the rest of the team in ensuring that the kitchen is clean at all times.

Job role:
Other

Commis Chef

January 2010 - October 2010

3- NOBU Restaurant

January 2010 - October 2010

• Commis Chef 3- NOBU Restaurant, Atlantis The Palm, Jumeirah, UAE (January 10, 2010 - October 31, 2010)
• Responsible for the designated station: preparing mis en place and the food to be served to the guests in a prompt and efficient manner

Job role:
Other

July 2009 - June 2010

Central Pastry and Bakery

July 2009 - June 2010

• Cross-Training - Central Pastry and Bakery, Atlantis The Palm, Jumeirah, United Arab Emirates (June 10 - July 12, 2009)
• Provided assistance in making deserts, pastries, cakes, garnishes, baking cakes, breads, and rolls; helped out in the Banquet during functions.

Job role:
Other

Food and Beverage Attendant

August 2008 - January 2010

KALEIDOSCOPE Restaurant

August 2008 - January 2010

• Food and Beverage Attendant - KALEIDOSCOPE Restaurant, Atlantis The Palm, Jumeirah, UAE (August 18, 2008 - January 5, 2010)
• Part of the Opening Team for Atlantis the Palm; assisted guests; monitored and attended to guests' needs; took beverage orders and served food and drinks; handled guests' requests and complaints; ascertained cleanliness of areas.

Job role:
Customer Service and Call Center

Junior Assistant Manager - MANGO

May 2007 - December 2007

Shangri-la Plaza Mall

India

May 2007 - December 2007

• Junior Assistant Manager - MANGO (retail store), SM Megamall; Shangri-la Plaza Mall; and Trinoma Mall, Philippines (May 21, 2007 - December 21, 2007)
• Part of the Opening Team for MANGO Trinoma Mall; supported the store manager and the team; assisted the store manager in planning measures in order to meet the monthly sales target; monitored the evolution of sales and customer service; carried out all the administrative duties with regard to personnel, maintenance, cash desk, and the like; closed out the sale, till procedure, and payment; responsible for opening and / or closing the store; promoted and offered options for purchase to customers; organized clothes displayed in the section; maintained and monitored the image of the store (cleanliness, order, displays, etc.); responsible for receiving, inventories and confirmation of boxes / shipments from Spain and/or from other branches.

Company industry:
Technical Maintenance & Repair
Job role:
Other

Food Attendant / In-Store Trainor

October 2006 - January 2007

BURGOO American Bar and Restaurant, SM The Block Mall

October 2006 - January 2007

• Food Attendant / In-Store Trainor - BURGOO American Bar and Restaurant, SM The Block Mall, Philippines (October 19, 2006 - January 18, 2007)
• Part of the Opening Team for Burgoo American Bar and Restaurant, SM The Block Mall; received and assisted guests; monitored and attended to the guests' needs; took orders and served food and drinks; handled guests' requests and complaints; ascertained cleanliness of areas; monitored staffs' duties and performance; provided assistance to colleagues; responsible for training / assisting the trainees or new staffs; responsible for mailing and distributing postcards to our prospective and / or regular guests in certain place.

Job role:
Other

Food Attendant / Receptionist

March 2006 - September 2006

MANDARIN ORIENTAL Cafe & Deli, Gateway Mall

March 2006 - September 2006

• Food Attendant / Receptionist - MANDARIN ORIENTAL Cafe & Deli, Gateway Mall, Philippines (March 9, 2006 - September 30, 2006)
• Received and assisted guests; monitored and attended to the guests' needs; took orders and served food and drinks; prepared some food and drinks; handled guests' requests and complaints; ascertained cleanliness of areas; provided assistance to colleagues.
Trainings Attended:

Job role:
Customer Service and Call Center

Education

Siena College QC

October 2005

October 2005

Bachelor's degree, Hotel and Restaurant Management

Philippines

Siena College of Q.C

January 2005

January 2005

Bachelor's degree, Hotel and Restaurant Management

Bachelor of Science in Hotel and Restaurant Management Siena College of Q.C., 2001 - 2005

St James College of Q.C

January 2000

January 2000

High school or equivalent,

St. James College of Q.C., 1996 - 2000

St James College of Q.C

January 1996

January 1996

High school or equivalent,

St. James College of Q.C., 1993 - 1996

Philippine Institute of Quezon City

January 1993

January 1993

High school or equivalent,

Philippine Institute of Quezon City, 1990 - 1993

Skills

Customer Service
Expert
Customer Service
Expert
Customer Focus
Expert
Customer Focus
Expert
BAKING
Intermediate
BAKING
Intermediate
CASH
Beginner
CASH
Beginner
CLOSING
Beginner
CLOSING
Beginner
CUSTOMER SERVICE
Beginner
CUSTOMER SERVICE
Beginner
MAINTENANCE
Intermediate
MAINTENANCE
Intermediate
MONTHLY SALES
Beginner
MONTHLY SALES
Beginner
OF SALES
Beginner
OF SALES
Beginner
OPTIONS
Beginner
OPTIONS
Beginner
SAFETY STANDARDS
Expert
SAFETY STANDARDS
Expert
TRAINING
Intermediate
TRAINING
Intermediate
Customer Service
Expert
Customer Service
Expert
Customer Focus
Expert
Customer Focus
Expert

Languages

Chinese
Beginner