NATIONAL ACCOUNT MANAGER
CARLTON LUXURY
Total years of experience :8 years, 9 Months
Achievement-oriented professional consistently exceeding monthly and annual targets in new business sales, gross profit margin, and fixed-term contract negotiations. Expert in identifying and targeting business accounts across diverse sectors. Proven track record in networking with procurement professionals, understanding needs, and successfully selling comprehensive workplace solutions. Proficient in all stages of contract negotiations, creating compelling workplace solution propositions through professional presentations, and implementing strategic pricing and technical strategies for competitive advantage. Committed to delivering outstanding results in new business sales and margin growth through a dynamic and strategic approach.
As the primary point of contact for customer account management,
I played a pivotal role in establishing and nurturing enduring client relationships. Successfully negotiated contracts and closed agreements, optimizing company profits.
Cultivated trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
Ensured the timely and successful delivery of solutions aligned with customer needs and objectives.
Transparently communicated monthly/quarterly initiative progress to internal and external stakeholders.
Proactively developed new
business within existing client relationships, consistently meeting
sales quotas.
Collaborated seamlessly with the sales team to
identify and capitalize on growth opportunities within the territory, addressing challenging client requests and escalating issues as needed.
As a dedicated representative, I successfully managed a demanding
schedule, visiting eight diverse stores daily, including Tesco, DCP,
Sainsburys, Asda, Game, John Lewis, and Maplin's. I played a crucial
role in elevating the achievements and competence of the sales
team by planning solution deliveries, addressing technical
questions, and mentoring less experienced members. Proactively
serviced existing accounts and secured new ones through strategic
planning and organization of daily work schedules. Tailored sales
presentations based on the unique characteristics of each sales
outlet or trade factor, focusing efforts on optimizing product
volume. Maintained transparent communication with management
through timely submission of activity and results reports, including
daily call reports, weekly work plans, and monthly/annual territory
analyses.