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Harshit Agarwal, Business Analyst

Harshit Agarwal

Business Analyst

CGI Information Systems and Management Consultants Private Limited

Lieu
Inde - Bengaluru
Éducation
Etudes secondaires ou équivalent, Science
Expérience
10 years, 0 Mois

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Expériences professionnelles

Total des années d'expérience :10 years, 0 Mois

Business Analyst à CGI Information Systems and Management Consultants Private Limited
  • Inde - Bengaluru
  • Je travaille ici depuis juillet 2015

 Handling key program implementations for client (Shell)
 Increasing Collaboration within the onshore & offshore teams
 Reducing the incident resolution turnaround time
 Implementing ITIL problem management approaches proactively as part of continual service improvement
 Building team competency & improving overall service delivery quality
 Handled key issues related to O&G Upstream industry standard applications like EDM (Engineer Data Model) Suite, Petrel & Openwire

Business Analyst/Associate Consultant à Wipro technologies Pvt. Ltd
  • Inde - Bengaluru
  • novembre 2013 à décembre 2014

Handled key program implementations for client (British Petroleum)
Applications analysis and support for both Transition & Operation Teams, ensuring data availability, to all the end users, in BP
Involved as a major stakeholder from Wipro’s end in course of BP Well Advisor's Upgrade, which was carried out successfully
Part of Change Management Activities in BP Well Advisor

Éducation

Etudes secondaires ou équivalent, Science
  • à GD Birla Memorial School
  • avril 2008

Scored highest marks in Chemistry in Class 12th CBSE Board Exams in Uttarakhand State.

Specialties & Skills

Management
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Real Time Operations Monitoring
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ITIL
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Upstream
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Business Analytics
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CUSTOMER RELATIONS
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DATA ANALYSIS
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DATABASE ADMINISTRATION
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NEEDS ANALYSIS
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PROBLEM SOLVING
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REAL TIME
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UPSTREAM
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Langues

Anglais
Expert
Hindi
Expert
Norvégien
Moyen

Adhésions

Society of Petroleum Engineers
  • Full Time Member
  • April 2009

Formation et Diplômes

ITIL® Foundation Certificate in IT Service Management (Certificat)
Date de la formation:
July 2017
IT Induction Training (Formation)
Institut de formation:
Wipro Technologies Ltd
Date de la formation:
November 2013
Durée:
2160 heures

Loisirs

  • Energy Audit Research
    Won the "Best Energy Audit Research" team award for presenting a detailed report on an energy conservation idea "Counter Rotating Ring Receiver Reactor Recuperator" at Uttarakhand's First Renewable Summit held at Tula's Institute on Saturday 19th November 2011 organized by iCare India.