Senior Product Manager
ADP PVT LTD
Total years of experience :7 years, 6 Months
• Ownership & Integration: Spearhead the integration, data quality, & workforce domain for ADP DataCloud, used by 40K+ clients.
• User-Centric Design: Conducted 20+ user interviews to identify usability gaps, resulting in a 15% increase in user satisfaction.
• Market Analysis: Performed comprehensive market research and competitor analysis, driving product differentiation & innovation.
• Stakeholder Collaboration: Led integration efforts with external applications such as Kronos Time and ADP Tau, enhancing data synchronization and user efficiency.
• Product Lifecycle Management: Managed the entire product lifecycle from ideation to launch and post-launch analysis, ensuring continuous improvement based on user feedback and market trends.
• Product Strategy: Defined and executed product strategy and go-to-market plans for Jio Platforms B2B SaaS products.
• Successful Launch: Launched JioSign, growing the customer base to 500, 000 users within 24 months.
• Feature Development: Developed Templates and Bulk Send with Customization, increasing platform utilization by over 200%.
• UX Improvement: Led a comprehensive UI/UX redesign, boosting the CSAT score by 20%.
• Roadmap Management: Managed the product roadmap, backlog, and PRDs, ensuring timely feature delivery.
• Data Infrastructure: Enhanced analytics capabilities by developing a robust data pipeline infrastructure.
• Product & Marketing Strategy: Managed product & digital marketing strategies, leading to a 20% increase in user acquisition.
• Innovation Award: Received an Innovation Award for implementing innovative ideas that enhanced outbound sales effectiveness.
• Partnership Management: Managed a portfolio of 100+ partners in the US financial domain, driving partnership growth.
• Customer Feedback Loop: Established a robust feedback loop with customers, leading to continuous product improvements and enhanced customer satisfaction.
• Market Research: Conducted primary market research by interviewing 110 automobile stores on existing digital marketing practices in the Indian automobile Industry and provided insights to C-Level Executives to craft future strategies and plans.
• UX research: Analyzed user behavior of the brand and designed metrics to monitor the performance of hyperlocal campaigns
• Project Management: Led automation projects for three heavy civil projects, managing design, project execution, & client liaison.
• Cost Control: Achieved $1.8M in savings by renegotiating supplier contracts and strategic sourcing.
• Pre-Sales Support: Supported pre-sales activities by preparing tenders and project analyses.
Received a letter of Commendation and Scholarship of INR 55,000 from Director IIT Delhi for securing merit position • Runner-up in BMW Business Case Competition-2019 - Received a prize of INR 50,000 • National Finalist (Top-10 National Teams) of AGS, Case study Challenge-2019
Activities and societies: Pratbimb : art and photography clubActivities and societies: Pratbimb : art and photography club • Under Club Pratibimb: Fine Art & Photography Club, worked as Elective board member for the club and Organized over 10 events at state and college level. • Under SRC: SGSITS Robotics Club organized various Workshops and competition at National and state level. • Attended workshop on "Basics of Aero-Modelling" organized jointly by SAE INDIA Indore Division and M.P. Flying club. • Participated in various sports events and cultural events at intra college level.
• Received Certificate of Merit from Kendriya Vidyalaya Sangathan for being in top 1.5% of total student in Class 12th exam • Secured 1st rank in class 12th in Shahdol division