Harshit Singh Sandhu, Business Analyst

Harshit Singh Sandhu

Business Analyst

Define Labs

Location
India - Delhi
Education
Bachelor's degree, Information Technology
Experience
2 years, 11 Months

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Work Experience

Total years of experience :2 years, 11 Months

Business Analyst at Define Labs
  • India
  • My current job since September 2022

Within project management team, responsible for making of DFD,
wireframes/prototypes, Process flows, FRD, BRD, RFP, ERP, managing sprints in
jira, creating tasks and assigning those to the team, and marking daily progress
API testings using Postman (currently handling 3 running projects)
●Collaborate with multiple stakeholders and cross functional teams to get the
projects delivered in timely and efficient manner
●Proactively establishing and maintaining relationships with strategic high currency
clients, by conducting weekly reviews of deliverables for accuracy and timeliness
●Also to gather client requirements and converting the same into functional
documents
●Proficient in using BITbucket, Postman, Android studio, Xcode, Jira, Agile
methodologies, Figma, MySql, PostgreSql.

Technical Support Executive at Teleperformance - India
  • India - Gurgaon
  • June 2021 to February 2022

Dedicated to ensuring the smooth and efficient operation of Adobe applications by
promptly addressing and resolving bugs and errors in real time
●This involved a combination of technical expertise, problem-solving skills, and
effective communication
●Tackle issues as they arise within Adobe software was One of the core aspects of
this role
●This includes troubleshooting problems reported by users, whether they are
internal employees or external customers
●Expertise in Adobe applications allowed me to identify the root causes of these
issues and apply solutions to resolve them swiftly

Customer Associate at Tech Mahindra
  • India - Noida
  • December 2020 to May 2021

● Role revolved around ensuring the operational integrity of Bell lines in Canada
This multifaceted responsibility entails a range of tasks aimed at maintaining the
quality and functionality of these essential communication networks
●Key duties involved the creation of damage reports whenever Bell lines are
compromised or damaged
●These reports serve as critical documentation that not only highlights the nature
and extent of damage but also trigger the necessary actions for repair and
restoration
●My meticulous approach to crafting these reports ensures that all relevant details
are captured accurately, enabling swift and effective responses to incidents.

Education

Bachelor's degree, Information Technology
  • at Rajiv Gandhi Proudyogiki Vishwavidyalaya
  • June 2020

During the Graduation I worked on various projects like - Motion detection camera : we made this project in Python using open cv library - Face detection camera : We made this in python using the opencv library and trained different models for each facial expressions for a single face Activities - - Football Player (State Level): Played football at the state level, showcasing teamwork, discipline, and competitive spirit. Captained both college and school football teams, demonstrating leadership, strategic thinking, and effective communication skills. - Volunteer, Kronos College Fest: Led multifunctional teams in organizing Kronos, the college fest, ensuring its successful execution. Managed logistics, coordinated activities, and demonstrated organizational prowess in a fast-paced, high-stakes environment. Cultivated teamwork, problem-solving, and time management skills.

Specialties & Skills

User Stories
Requirements Gathering
Product Development
Business Planning
IT Project Management
Wireframing
Product Management
Requirement Gathering
Business Planning
Userflow
Postman
Prototyping
Project Management
Operations Management

Training and Certifications

Business Analytics Professional (Certificate)
Date Attended:
July 2022
Advanced Certification in Data Annalytics (Certificate)
Date Attended:
August 2017