حسناء حسن

• Promotional activities to clientele: Engaging with stakeholders for promotional
services to meet company goals and objectives.
• Client Relationship Management: Build and maintain strong relationships with
key clients and stakeholders to foster long-term partnerships.
• Presentations: Prepare and deliver compelling presentations and proposals to
prospective clients.
• Handling complaints: listening skills while reading the body language of the
client and trying to find the pain point to solve the problem.
• Upselling skills: convincing clients to explore new services/products to multiply
the sales.
• Customer Service: Enhancing the relationship with the clients to retain and
maintain their loyalty.
• Collaboration: Work closely with marketing, product development, and customer
service teams to ensure alignment and enhance customer experience.
• Negotiation: Negotiate contracts and terms with clients to secure profitable deals
while maintaining customer satisfaction.
• Inventory Management: analyzing the inventory and tracking the availability of
the stocks.
• Quality and Compliance: alignment with branding standards.
• Branding: creating the concept to deliver a message to the targeted audience to
encourage promotions and marketing activities.
• Event Management: capturing the seasons and occasions to create events that
matches with the trend to create the opportunity for more visibility and awareness
of the brand.
• Drafting and Preparing Contracts: reviewing the contracts and editing to
match the deal agreed with the client.
• Archiving: organizing the files and keeping the legal documents of the clients
confidentially saved and approachable for reviewing.
• Reporting: Provide regular reports and updates to senior management on sales
performance, market.
• International Fair Representative: representing the company internationally to
generate leads and conduct partnerships.