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Hasan Al Gilani, Shared Services Director

Hasan Al Gilani

Shared Services Director·United Food Industries

Saudi Arabia

Bachelor's degree, Administritive Scince

Work experience

Total years of experience: 18 years, 9 months

Shared Services Director

June 2025 - Present

United Food Industries

Riyadh, Saudi Arabia

June 2025 - Present

- Lead organizational transformation and shared-services excellence across a multi-site enterprise, ensuring alignment with corporate governance and national Vision 2030 objectives.

- Redesigned the N-1 corporate structure, consolidating CEO direct reports from 10 to 7 and streamlining decision-making improving executive agility, accountability, and strategic alignment across all shared-services functions.

- Architected the HR Operating Model and Strategy, establishing a full HR transformation roadmap through 2027 that delivers workforce optimization, digitalization, and governance-driven people practices.

- Directed and synchronized six shared-services verticals HR, Legal, IT, PMO, Governance, and Corporate Services across 15 sites, ensuring unified processes and enhanced service delivery.

- Built career-path frameworks and succession plans that promoted internal mobility and leadership readiness, maintaining a robust talent pipeline and reducing external recruitment dependency.

- Deployed multiple SAP SuccessFactors modules (HCM, RCM, ONB, ECP, LMS, Performance Management), digitizing HR operations and reducing manual processing time.

- Established a centralized PMO governance framework, delivering 100 % visibility into strategic projects and improving executive reporting and accountability.

- Revamped cross-functional process flows and departmental policies, eliminating redundancies, ensuring governance compliance, and driving measurable efficiency gains.

- Orchestrated IT infrastructure modernization to align with evolving business objectives, leveraging digital tools that boosted overall workforce productivity.

- Oversaw corporate legal and governance operations, ensuring full compliance with Saudi labor, commercial, and regulatory frameworks while mitigating organizational risk.
Company industry:
FMCG

Head of HR

June 2024 - June 2025

PIF Projects (Confidential)

Riyadh, Saudi Arabia

June 2024 - June 2025

• Devise and execute the HR and people operations strategy in alignment with the organizations overall goals.
• Led the Development and launch of a competitive total rewards strategy, leveraging market insights to attract top
talent.
• Designed and optimized the companys organizational structure, aligning teams with strategic goals, which boosted
operational efficiency and improved cross-functional collaboration.
• Championed the development and alignment of employee KPIs with corporate objectives, driving an increase in
team performance and improvement in individual accountability.
• Spearheaded and optimized recruitment strategies, leveraging data-driven insights to drive the full-cycle
recruitment process, resulting in a 30% Increase in hiring proficiency.
• Led workforce planning, aligning people strategies with corporate needs, driving an improvement in workforce
efficiency and strategic alignment.
• Pioneered the implementation of a new HRIS/ERP system, streamlining HR transactions and improving operational
efficiency, resulting in reduction in processing time and an increase in overall HR productivity.
Company industry:
Real Estate

HR Manager

May 2019 - May 2024

AWJ Holding Company

Riyadh, Saudi Arabia

May 2019 - May 2024

• Championed the establishment of profitable operations by driving leadership in streamlining strategies, structures,
systems, competencies, and values across company, achieving company objectives.
• Designed and launched comprehensive onboarding programs, accelerating new hire integration and reducing time
to productivity.
• Conducted market research to optimize rewards and benefits, designing recognition programs that boosted morale
and reduced turnover by 7%.
• Designed and implemented employee surveys, boosting eNPS scores by 10% within a year through targeted
engagement strategies.
• Collaborated with management on succession planning, identifying critical roles and successors, and implemented
training to support leadership development and capabilities building.
• Spearheaded the transition to SAP HRIS, leveraging data analytics to optimize reporting accuracy and increase
operational efficiency by 25%, streamlining HR department work.
• Develop standardized HR operating procedures to ensure an optimal, high quality and consistent service delivery.
Company industry:
Real Estate
Job role:
Human Resources and Recruitment

HR & Administration Manager

November 2016 - November 2018

Kanoo Terminal Services Ltd

Dammam, Saudi Arabia

I found this job using Bayt.com

November 2016 - November 2018

I am accountable for talent acquisition, succession/workforce planning, HR Strategy Development, performance management and development, HRIS development and using technology efficiently, Employee Retention, Policies & Procedures, Rewards & benefits, and coaching/developing others to help influence and execute business objectives in the most efficient manner.

▪ Initiated and led multiple employee recognition awards and performance improvement initiatives that resulted in energizing employees and enhancing the corporate culture.
▪ Led the development of several training programs initiatives to improve the performance of employee
▪ Introduced proactive employee relations and communications programs to resolve previous labor and management issues and restore the credibility and employee-centric focus of the HR organization.
▪ Reduced employee turnover from 10.5 % to 8.87 % within 2 years by creating salary scale, career paths, and introducing performance based incentives which enabled the organization to compete with others in the industry.
▪ Raised employee retention rates by 8 % over the 2-years span by implementing an exit interview system and successful implementation of career paths in the organization.
▪ Introduced metrics-based performance management system with a heavy emphasis on operating results. Spearheaded value add employee recognition and awards programs.
▪ Initiated and established succession planning program for key roles. The program established would ensure business continuity and sustainability through effective succession planning.
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Human Resources and Recruitment

HR and Administration Manager

November 2015 - November 2016

Al-Rushaid Group

Khobar, Saudi Arabia

November 2015 - November 2016

A Full HR Generalist Manager, I oversee the entire HR cycle, including Talent Acquisition, Employee Relations, Talent Management, HR Management system development, HR Operations, and Policy & Procedures development. This role involves leading a team of HR staff, managing employee performance, expectations, and career development. HR professionals like me are crucial to an organization's success and should be part of the overall company's strategic plan. HR career progression is a collection of meaningful experiences that add to personal and professional growth.

Achievements
- Accomplished the development and implementation of comprehensive HR policies and procedures at the company level.
- Created a successful recruiting policy to attract high-quality talent to our organization.
- Resolved significant conflicts, disputes, and grievances within the organization and its related entities.
- Ensured the continuous development and updating of job descriptions for all levels, promoting clarity and understanding of employees' roles within the organization.
- Initiated and spearheaded various employee recognition and achievement award programs at the company.
Company industry:
Oil & Gas

Personnel Manager

November 2014 - November 2015

Al-Rushaid Group

Khobar, Saudi Arabia

November 2014 - November 2015

Company industry:
Oil & Gas

Personnel Manager

January 2012 - October 2014

Almarai Company

Dammam, Saudi Arabia

January 2012 - October 2014

I am responsible for managing, coordinating and resolving related People services activities and issues based on Labour Law and internal policies and standards, Local Recruitment, Talent Management, Payroll, and employees day to day services. Ensuring effective resolution of issues and maintaining people’s satisfaction.
Company industry:
FMCG

HR Supervisor

December 2011 - January 2012

Almarai Company

Dammam, Saudi Arabia

December 2011 - January 2012

Company industry:
FMCG

HR Planning Coordinator

May 2010 - November 2011

ARGAS

Khobar, Saudi Arabia

May 2010 - November 2011

Assist and support management and the leadership team with handling and resolving Human Resources issues. Create and maintain new hire and personnel files and enter them into Human Resources Information Systems. Assist with orientation of new employees. Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary. Inform Human Resources management of issues related to employee relations. Create and maintain filing systems. Generate Human Resources data reports as necessary Answer phone calls and record messages. Create and type office correspondence using computer. Serve as Human Resources subject matter expert and participate on project teams. Train new hires on Human Resources processes, programs, policies, information systems, etc.

▪ Developed and implemented HR policies and procedures.
▪ Created employee job descriptions.
Company industry:
Oil & Gas
Job role:
Human Resources and Recruitment

Human Resource Officer

April 2007 - April 2010

DHL

Eastern Province, Saudi Arabia

April 2007 - April 2010

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, Development of Policies & Procedures, creating and driving of the Succession Program in the organization, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager.
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Human Resources and Recruitment

Education

King Abdulaziz University

May 2003

May 2003

Bachelor's degree, Administritive Scince

Saudi Arabia

Skills

Management
Expert
Management
Expert
Team Building
Expert
Team Building
Expert
KPI
Expert
KPI
Expert
problem solving skills
Expert
problem solving skills
Expert
Leadership
Expert
Leadership
Expert
Team and relationship building
Expert
Team and relationship building
Expert
Change Management
Expert
Change Management
Expert
Human Resource Management
Expert
Human Resource Management
Expert
HR Strategy
Expert
HR Strategy
Expert
Performance Management
Expert
Performance Management
Expert
Compensation, Rewards, and Benefits
Intermediate
Compensation, Rewards, and Benefits
Intermediate
PROCESS ENGINEERING
Intermediate
PROCESS ENGINEERING
Intermediate
Talent Management – Sourcing & Development
Expert
Talent Management – Sourcing & Development
Expert
Employee Experience and Relationship
Expert
Employee Experience and Relationship
Expert
HR Planning – Manpower & Succession
Expert
HR Planning – Manpower & Succession
Expert
Personnel Management
Expert
Personnel Management
Expert
HR Leadership – Critical Situation Analysis, Executive Communication, Driving by Outcomes
Expert
HR Leadership – Critical Situation Analysis, Executive Communication, Driving by Outcomes
Expert
HR Governance – Policies, Processes, Procedures, and JDs
Expert
HR Governance – Policies, Processes, Procedures, and JDs
Expert
HUMAN RESOURCE STRATEGY
Intermediate
HUMAN RESOURCE STRATEGY
Intermediate
EMPLOYEE BENEFITS
Intermediate
EMPLOYEE BENEFITS
Intermediate
HUMAN RESOURCES INFORMATION SYSTEM HRIS
Intermediate
HUMAN RESOURCES INFORMATION SYSTEM HRIS
Intermediate
ANALYTICS
Intermediate
ANALYTICS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
ORGANIZATIONAL PERFORMANCE
Intermediate
ORGANIZATIONAL PERFORMANCE
Intermediate
PEOPLE MANAGEMENT
Intermediate
PEOPLE MANAGEMENT
Intermediate
STRATEGIC LEADERSHIP
Intermediate
STRATEGIC LEADERSHIP
Intermediate
TALENT ACQUISITION
Intermediate
TALENT ACQUISITION
Intermediate
TALENT MANAGEMENT
Intermediate
TALENT MANAGEMENT
Intermediate
Team Building
Expert
Team Building
Expert
KPI
Expert
KPI
Expert
Management
Expert
Management
Expert
problem solving skills
Expert
problem solving skills
Expert
Leadership
Expert
Leadership
Expert

Languages

English
Expert
Arabic
Expert

Training and Certifications

Certifications
Human Resource Analytics
CIPD Level 5 - Associate Diploma in People Management
Oct 2023
Training
Handling Difficult Customers.
DHL In-house Training
Apr 2008
HR Strategic Planning, Training and Empowerment.
Joints Efforts Group
Nov 2011
Interviewing & Selection Skills
Spearhead Training
Dec 2012
Human Asset Optimization
Spearhead Training
Sep 2013