حسن Bajis

• On track to achieving 141% + revenue attainment for the calendar year;
• successfully managing end-to-end the largest transactional revenue and highest number of trading partner integration project resulting in 180k+ revenue per annum
• 80% success rate wins for Electronic Data Interchange (EDI), Web portals and Scan pack solution bids against Local and global EDI service
providers generating 100k+ in revenue per annum;
• conducting firm and persuasive negotiation skills across 25 high profile clients in the consumer, electrical, industrial
and wholesale resulting up to 25% growth respectively generating 120k+ revenue per annum.
• closing a complex EDI opportunity in the apparel sector confirmed to be the highest project transactional revenue
estimated 60k+ per annum;
• efficiently streamlining EDI processes for accounts such as Energizer and PepsiCo, in turn increasing transaction revenue
by up to 15%+
• successfully winning an EDI + Scan pack proposal for one the largest 3PL Globally estimated forecast of 15K+ revenue
per annum;
• 100% success rate, managing projects and relationships between clients and B2BE consultants to ensure delivery of
services on time and within budget;
• developing and growing long term relationships with key local and regional CIO’s, Senior Management, IT & Business leaders;
• presenting sales and account figures on a monthly basis to company CIOs and senior management including Wesfarmers
and Rexel; and
• developing marketing programs to increase awareness of B2BE Non-EDI solutions in select verticals such as -
Healthcare, FMCG, apparel, and construction.
• In depth knowledge of identifying solutions and provide apt solutions in order to ensure client retention

Fortune 500 Accounts • People Management
CAREER HISTORY
RESTAURATEUR, SYDNEY
CO-OWNING & MANAGING, JUNE 2012 - PRESENT
DEMIMONDE, RESTAURANT & COCKTAIL BAR
CAFÉ 171, CAFÉ
CAFÉ XXII, CAFÉ & RESTAURANT
• Proven success of average 35% increase of Sales
• Orchestrated and executed Marketing strategies to certain regions of Sydney.
• Promote and maintain appropriate standards, policies and procedures
• Increased Customer Satisfaction by 65% (Café 171 & Café XXII) - by conducting a survey for up to '50 customers
• Manage public relations/media
• Account management & negotiations and maintain strong relationship between suppliers

SALESFORCE.COM, SYDNEY
ENTERPRISE BUSINESS REPRESENTATIVE (APRIL 2011 - JULY 2011)
• Achieved 100% of quota for locating four or more opportunities per month- Field Sales, largest patch in NSW and New Zealand, customers with 1000+ employees.
• Successfully engaged a positive conversation with CEO of Boral Limited within 1 month in the role
• Successfully engaged constructive conversations with Presidents, Senior Directors of companies such Rio Tinto, Bhp Billiton
• Research and build "cold account" list within different industries, "think outside of the box" when connecting with accounts
• Salesforce terminology "Basho" emailing, social media monitoring
• Working closely with Salesforce.com Partners on strategically discovering opportunities
• Strategically breaking in large accounts via face-to-face meetings.

MICROSOFT CORPORATION, SYDNEY
INSIDE TECHNICAL ACCOUNT MANAGER (CONTRACT, FEBRUARY 2010 - APRIL 2011)
• Successfully achieved 166% quota ( Upsell 5 Essential customers to Premier contract)
• Successfully build and maintain a professional and engaging relationship with Customer Support Manager's (C- level executives) with integrity and honesty, and enhanced Customer Partner Experience (CPE)
• Managed 14 national essential support customers and provided advice on maximum utilization of the agreement, business objectives and quarterly usage report
• Develop constructive Monthly Essential Score cards, includes strategies, agreement costs, account management, analysis.
• Enhance CRM experience by utilising sales tools such as GSX (CRM) to generate revenue by identifying new opportunities
• Qualify and facilitate with Account manager (s) and Service Executive (s), in lead up to contract renewal to plan and implement Premier upsell strategy
• Led monthly meetings with essentials customers and achieved the high condition of satisfaction for essential customers which was reflected in having a 4 out of 5 Very Satisfied (VSAT) score in 2010
• Effectively deliver the value of Premier to Essential customers face-to-face, via phone and email for upsell.
• Efficiently assist Microsoft Services events for current and prospective customers

ANALYST PROGRAMMER (JANUARY 2008 - JANAURAY 2010)
APPLICATION ENVIRONMENT SUPPORT (MIDDLEWARE) - DEPARTMENT OF IMMIGRATION AND
• Involved in analysis, troubleshooting, problem solving as per ITIL model, meeting service level agreements (SLA's), and multitasking responsibility to supported applications as requested by the customer
• Honoured with Recognition for Individual Achievement for Leading and managing several small - medium size Projects
• Ability to oversee and prevent any incidents to occur that is in scope or that affects other business sections
• Increase client satisfaction by continuously optimizing the products configuration and methods
• Maintain strong and professional relationship with client and Vendors
• Honoured with Recognition for Customer Success leading upgrade to application Citect Ampla version 3.1, implementing project plan, coordinating communication activities, and liaising with the business and vendors.
• Honoured with Recognition for Individual Achievement for managing the testing of downstream systems and Business intelligences reports, liaise between vendors and successfully managed all variables on project
• Enhance customer satisfaction by conduit between the client and other Vendors during problem and change request procedure
• Collaborate with various vendors and client to strategically align the information systems objective with the client objectives.

BACKUP ENGINEER (AUGUST 2006 - FEBRUARY 2007)
STORAGE AND BACKUP SUPPORT TEAM - Department of the Attorney Generals (DoTAG) and Department of Corrective Services (DCS)

• Prepare informative and tactical presentations on backup operations and tasks for the client on a quarterly basis
• Analytically present and discuss monthly statistics of successful and failed backup tasks monthly to Manager and Service delivery manager.
ADDITIONAL EXPERIENCE
YOUTH ACHIEVEMENT AUSTRALIA (YAA), PERTH

MANAGING DIRECTOR - UNIVERSITY PROJECT (APRIL 2005 - NOVEMBER 2005)

• Foster and co-ordinate the efforts of all members of the company to ensure a positive financial outcome for shareholders
• Lead, direct and oversee the development of the company's business, and produce the company's business plan
• Achieved the 2005 Business Plan of the year and Website of the year awards