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Hasan Jaber, Sales & Business Development Manager

Hasan Jaber

Sales & Business Development Manager·Ttec

Poland

Master's degree, Business Administration

Work experience

Total years of experience: 5 years, 6 months

Sales & Business Development Manager

January 2023 - Present

Ttec

Krakow, Poland

January 2023 - Present

• Managed and trained 9 sales representatives, ensuring they reached their full sales and
closing potential.
• Developed account management plans, exceeding sales quota targets by 25% for 3
consecutive quarters.
• Analyzed sales metrics to identify areas for improvement, resulting in a 41% reduction in
sales cycle length.
• Delivered sales reports to senior management, providing insights that improved strategic
decision-making.
• Built and maintained strong client relationships, resulting in a 43% increase in repeat
business and overall sales.
• Presented 100+ client proposals, achieving a 60% success rate and securing 6 figures in
new business per month.

Company industry:
Sales Outsourcing

Sales Executive

January 2021 - January 2021

2022 TTEC,

Krakow, Poland

January 2021 - January 2021

• Conducted targeted lead generation, prospecting, and qualification activities on a pipeline
of 300 activities.
• Analyzed customer data to identify upselling opportunities, leading to a 27% increase in
the average deal size.
• Negotiated and closed 9 high-value deals, exceeding the sales quota and earning the top
sales performer award.
• Developed strong relationships with prospects, resulting in a 15% conversion rate and
exceeding expectations.
• Designed and implemented personalized customer experiences, leading to a 99%
customer satisfaction rating.
• Executed personalized and proactive follow-up strategies, leading to a 52% increase in
closed deals and revenue.

Company industry:
Sales Outsourcing

Sales Executive

January 2019 - January 2021

Fidelity,

Tyre, Lebanon

January 2019 - January 2021

• Developed strong relationships with 36 key clients, resulting in a 98% customer
satisfaction and retention rate.
• Analyzed customer data to identify upselling and cross-selling opportunities, increasing
revenue by 25% .
• Provided status reports to senior management, contributing to accurate decision-making
and revenue increase.
• Led initiatives to improve account management processes, resulting in a 41% increase in
efficiency and capacity.

Company industry:
Insurance & TPA

Education

University Of Business In Wroclaw

July 2024

July 2024

Master's degree, Business Administration

Poland

Phoenicia University

July 2021

July 2021

Bachelor's degree, Law

Lebanon

Skills

CONSULTING
Intermediate
CONSULTING
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
SALES
Intermediate
SALES
Intermediate
CORPORATE FORECASTING
Intermediate
CORPORATE FORECASTING
Intermediate
MARKET SHARE
Intermediate
MARKET SHARE
Intermediate
LEAD GENERATION
Intermediate
LEAD GENERATION
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
INSTRUCTING
Intermediate
INSTRUCTING
Intermediate
ENTREPRENEURSHIP
Intermediate
ENTREPRENEURSHIP
Intermediate