Showroom Manager
Abdul Aziz & Saad al Moajil Building Material Co.
مجموع سنوات الخبرة :15 years, 5 أشهر
Handling end to end showroom operations, Sales, warehousing.
Accountability and Deliverable:
- Efficient Collection Process
- Bad debts and Cost of collection.
- Activation of Postpaid Subscribers within TAT.
- Smooth Contact point Verification.
- Correct Provisioning of Customers.
- Audits and Reconciliation of various Processes.
- Loyalty Programs for Loyalty base.
Team Building and development
- Free hand in work with motivating
- Understanding their concerns and challenges and guide them to overcome.
- Hand holding them with training and continuous feedback
- Nominating for Training on area of improvement.
-Headed Collections and Customer life cycle Management for 3 lac of postpaid customers with Revenue worth 6 Crore.
-Developed Automation's with the current process leading to huge cost saving and enhancing customer experience.
-Vendor Management and Training.
-Leading many projects with cross functional team - improvises on process and customer experience.
-Handled Back end operations for collection Process for the Circle.
2nd Division