Manager Process Improvement
Habib Metro Bank
Total des années d'expérience :12 years, 11 Mois
• Analyze & identify opportunities for business process improvements.
• Develop initiatives for continuous business process improvements.
• Analyze and review Service Level Performance against the SLAs and OLAs
• Work with relevant stakeholders to identify business requirements, gaps in processes & risks
• Use best practices to carry out business process analysis, re-engineering, process measurements & change management activities.
• Evaluate current business process & recommend solutions for improvements.
• Develop & maintain best practices to meet changing business needs.
• Prioritize & execute projects for ongoing business improvements.
• Worked on centralization of Letter of Guarantee
• Leading a team of project officers to implement various Trade based projects.
• Identifying areas where changes are required in business plans and monitoring their impact with relation to domains for Trade finance.
• Managing the complete Project Life Cycle starting from financial & technical analysis, correspondence with all stake holders, recommendation of solutions, implementation of projects and monitoring the implemented plans.
• Investigating system level issues and corresponding for solutions.
• Identifying & evaluating risks, issues and change requests for a program.
• Financial comparison of products.
• Understanding business process management & business requirements.
• Translating the business requirements to software requirements.
• Ensuring the recommended solution is commercial and competitive.
• Acting as an interface between business units and technology teams.
• Preparing technical write ups like BRDs, SOPs and Process Manuals.
• Performing FATs for projects/changes as per business requirements.
• Conducting UATs for implementation of projects/changes.
• R&D and testing for the improvements of Trade Finance modules in core banking system
• Issuance of Letter of credit .
• Cover Issuance of Letter of Credit & Amendment according to UCP 600 Rules.
• Checking the liabilities sheet (customer debit/credit voucher)
• All Types of Amendments of all Types of letter of credit (Import & export) .
• Advising Swifts (700, 707, 734) to beneficiary.
• All Types of Settlement .
• Cancellation of letter of credit (Import & Export) .
• Checking documents (Import & Export) and contact with beneficiary concerning discrepant docs and following UCP 600 Rules strictly.
• Communicated with correspondent bank & replying swift message inquiries for import and export LC.
• Issuance of Guarantees.
• All Types of Amendments of all Types of Guarantees.
• Cancellation of Guarantees.
• Co-ordinate with applicant & beneficiary for (import issuance and export docs and forwarding shipping docs for negotiation ).