Sr. Manager - Lead Consultant, Project Manager
ABAMI Consultancy & training
Total des années d'expérience :18 years, 3 Mois
• Engage with key stakeholders, including CXO level, N-1, and N-2, to understand project requirements and expectations to foster collaborative relationships to ensure alignment for the project outcomes.
• Serve as a trusted advisor, cultivating rapport with key stakeholders and working closely with the management team to assess their current organizational behaviors and needs.\
• Contribute to composing proposals articulating success stories through proposals, focusing on the client journey and the results out of our proposition including scoping, resource management, pricing…etc.
Lead Consultant:
• Provide expertise and assistance to the project team in building propositions based on researching, analyzing, and reporting information collected through interviewing, focus-group workshops, surveys, and reports.
• Deliver strategic consulting and change management solutions to our clients, including cultural and organizational transformation associated with strategic initiatives with upskilling strategies for their associates.
Consulting Project Manager:
• Directed project timelines, milestones, and deliveries in collaboration with SMEs and workstream leaders.
• Manage project costs, ensuring alignment with budgetary constraints and delivering cost-effective solutions.
Accomplishments:
• Managed & fulfilled full culture transformation projects for various clients in the Governmental, Banking & Insurance sectors.
• Expanded a project to bring an additional 1.2 million SAR in revenue.
• Executed an assessment center as part of training needs analysis activities for 2021 for 500+ employees across Saudi Arabia.
• Designed, developed, and implemented an onboarding framework for a retail organization.
• Managed & conducted corporate team-building events.
• Delivered customized training programs (Online and Face-to-face), including (Performance Management- Positive Mindset- Business Communication - Leadership Management - Sales and Customer Service - General Interpersonal Skills).
Industries: (Banking - Manufacturing - Medical - TV Production - FMCG - Tourism - Retail - Family Business - NGOs)
Largest Electronic Distributor in Saudi Arabia with the most recognized international brands (TOSHIBA, SHARP, BOSCH, ELECTROLUX, WHITE-WESTINGHOUSE)
Job Profile:
• Formulated training policy.
• Designed & launched the onboarding program (customized soft skills, customized branded selling skills, & job SOPs.
• Assessed training needs based on the competency framework, developed training modules.
• Organized in-class and in-store sales training sessions. Sat plans, budgets, attendance tracking, and coordinating with internal & external partners.
• Delivered required training courses as per the assessment performed, including on-the-job coaching post courses activities.
• Evaluate participants’ performance before and post-course to assure training effectiveness.
• Sourced, evaluated, and contracted vendors based on their technical & financial proposals, including negotiating their financial contracts and commitments.
• Administered recruitment plan, sat sourcing, and selection criteria for sales associates in showrooms.
• Assessed recruitment via developing standardized competency-based interview forms with assistance to online psychometric tests.
• Coordinated with brand management to delivered product knowledge sessions to reflect positively on sales achievements.
• Ran team building initiatives and events to convey company strategic messages.
Accomplishments:
• Developed a full-fledged onboarding program for new associates ran across all divisions supporting the Saudiazation initiative. This lead to minimizing Saudis turnover by 80% in 6 months, reducing employee ramp period, and increasing motivation and sales results.
• Designed a competency framework for retail staff; this helped conduct a fast track academy for Saudi sales executives to promote supervisory positions.
• Created and designed “Redsea Sales Way©, ” which became the official sales methodology for all our service and retail shops.
• Initiate the “Shoulder2Shoulder” initiative to bridge the communication gap between top management and the retail team, helping to transfer knowledge and experience from senior management to frontline associates.
• Created an interactive learning culture in the retail shops through gamification using online tools & social media.
LOGIC Management Consulting rebranded to Trainera. Being the first employee assigned to the organization reporting directly to the CEO, having the opportunity to observe, analyze, and foresee the “big picture.” Plan for long-term partnerships, creating prospects, initiating & leading communication, and consoling clients based on product knowledge & science. These success factors influenced to cofound Sheikh Ismail Abudawood Training Centre.
Job Profile:
• Built strong relationships with partners to ensure maximum impact on trainees and supporting them to gain the optimum benefits.
• Specialized in FMCG, Services, Retail, and Industrial Sectors training requirements.
• Performed sophisticated training needs analysis from multiple modules and academies to effectuate training strategy & the delivery plan for training programs.
• Assessed trainers’ profile & deliveries and sat training delivery KPIs measured by trainees evaluations and client feedback.
• Managed Training Projects, Supervised operations team utilizing resources to the optimum, ensuring cost optimization.
• Structured and designed training interventions according to desired learnings required.
Consulting Project Handled
• Founder to “Sheikh Ismail Abudawood Training Center” Non-for-profit Organization sponsored by Abudawood Family, to act as the group’s CSR arm.
• Recruiting Consulting: Recruiting 2, 000 entry-level across Saudi Arabia, starting from sourcing, shortlisting, and screening interview.
• System Analysis: Interviewed each department head/subject matter expert to map processes on a master flow chart using MS Visio as part of generating a readiness report regarding implementing an ERP system.
• Sales Consulting: Analyzed and diagnosed market for the fashion industry, including market study & SWOT analysis, to develop alternatives and recommendations for developing sales & marketing strategy.
From an account in my portfolio to be fully dedicated and responsible for managing Sheikh Ismail Abudawood Training Center’s project.
Job Profile:
• Defined the strategy of the center with the alignment of owners & sponsors.
• Established new collaboration with potential partners and performed high-level communication/negotiation to expand portfolios and ensure business expansion.
• Worked as a consultant for NGOs developing their identity, purpose, mission, vision, and organizational structure.
• Conduct analysis, preparation, implementation, and evaluation of training programs for prospected participants.
• Developed & trained various courses for our partners in public events.
• Follow up, supervise on implementation, and assure the quality of operation & execution.
• Deal with PR-related issues and ensure that the center's vision and mission are reflected in the marketing initiatives.
• Coaching and counseling individuals and youth concerning their personal and career developments.
Accomplishments:
• Established the “Sheikh Ismail Abudawood Training Center” from an idea into a real business model.
• Delivered key results and boosted the center's awareness in the first few events (5000 trainees in 4 months).
• Designed product portfolio through researches, analysis, and developed new products.
• Expanded collaboration with different partners moved from one university to five new universities in a short span of 6 months.
• Successfully designed a new training program for local universities, which was included in their accredited academic curriculum.
• Honored by the University of Business & Technology in Jeddah for personal & professional contribution to the university career fair's success in 2015 - 2016.
• Nominated to be the president of the first Student Union in CBA for academic year 2004/2005 • Represented CBA in local exhibitions and forums such as Charity events, Jeddah economic forum and Earth Day • Completed Graduation project on SAP ERP Sales and Distribution Module