IT Manager
Domino's | Al Amar Foods Co LLC
مجموع سنوات الخبرة :12 years, 9 أشهر
• IT Infrastructure & Operations Management.
•Assist in New branch opening and setting up IT Infrastructure.
•Microsoft Dynamics 365 ERP Administration.
• IT Project Management, executing organizations’ specific IT goals.
•Vendor & stakeholder management.
• IT Procurement, Software license & Asset Management.
•IT Budget, Resource planning & Cost Control.
• Windows Server, Data Center Administration, Virtualization, NAS Backup and Disaster Recovery.
• IT Security & compliance, NG Firewall Configuration &Administration.
•MS SQL Database, Menu Management in POS system, E-Commerce.
•Leading IT Team in providing IT Support to 37+ Domino’s QSRs, Supply Chain Center & Head office users.
• Incident & Problem Management, Risk Mitigation.
•Continuous Improvement.
•IP Telephony, PABX, CCTVs, Aruba WiFi APs, Time Attendance, Access Control Management.
•Capacity Planning & Performance Monitoring.
•Wrote policy, procedure and manuals governing internal IT use.
• Deployed HP, Dell Servers, Switch, Firewall & Software at client location.
• Traveled with sales engineers on customer sites for technical support.
• Worked as Project Coordinator for Network cabling projects.
• Facilitated & completed IT Service Deliveries.
• Windows OS, Server, Laptop, Desktop, Router, printer Installation.
• Troubleshooting Hardware & Software Issues, Call log with OEM.
• Assembled and customized Desktop PCs & Servers for clients.
• Solved network issues, provided excellent customer service
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