Hashim V Ismayil, IT Manager

Hashim V Ismayil

IT Manager

Accor

Location
India - Kerala
Education
Higher diploma, Computer Hardware Engineering
Experience
20 years, 2 months

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Work Experience

Total years of experience :20 years, 2 months

IT Manager at Accor
  • Kuwait - Hawali
  • My current job since July 2022
IT Manager at Radisson
  • India
  • November 2021 to July 2022

Role: Management of Hotel Preopening IT Projects, Management and Administration of all property IT systems and applications, Implementation of IT policies & procedures,

IT Manager at Hyatt Regency
  • Kuwait - Al Fahahil
  • January 2016 to November 2020

ROLES: Brief Description

•Troubleshooting problems pertaining to performance tuning, network administration, application conflicts and system bugs
•Maintaining active directory including security domains, user profiles as well as other resources on the network
•Performing as primary contact for all IT related services
•Installing and maintaining network and data communication hardware & software environment
•Designing backup strategy, ensuring scheduled / unscheduled backups as per the backup plan
•Facilitating, Monitoring & Administration of:
•Server installation and Administration (Windows 2016, 2012 & 2008, Windows file server)
•VMWare Administration
•Microsoft SharePoint & Teams Management
•Hotel systems such as Micros Opera PMS, Micros Simphony POS, Shiji Infrasys POS, Material Management System, Financial Software, HR Payroll System, IPTV system, Backup Software, Endpoint software, Hotel System Interfaces and so on
•IP Telephone (Alcatel Lucent Omni PCX Ent.)
•Cisco Switches, Wireless Controller and AIR series access points
•Ensuring effective maintenance of inventories and managing IT hardware / software
•Installing and testing corporate approved program changes to the hotel computer systems
•Making sure that computer and network operations are monitored at the property, while backup/recovery functions are performed on scheduled basis
•Managing firewall, network and server monitoring
•Liaising with systems partners to finalize designs and confirm requirements

Assistant IT Manager
  • January 2013 to December 2015
IT Coordinator (Assistant at Al Marwa Rayhaan
  • Saudi Arabia
  • July 2010 to December 2012
Support Engineer IT at Tecpool Solutions Pvt. Ltd
  • India
  • December 2008 to March 2009
Senior Customer Support Engineer at Global Infotech L.L.C
  • Oman
  • November 2007 to September 2008
System Administrator at Sree Gokulam Medical College & Research Foundation
  • India
  • February 2007 to October 2007
IT Support Engineer at Muthoot Fincorp Ltd
  • India
  • January 2006 to January 2007
Customer Support Engineer at Infocare Systems (Wipro Kerala Franchisee)
  • India
  • April 2004 to October 2005

Education

Higher diploma, Computer Hardware Engineering
  • at Government Polytechnic College
  • January 2004

3 year Diploma in Computer Hardware Maintenance

Specialties & Skills

Information Security Management
IT Service Management
Cyber Security
IT Project Management
IT Management
IT Infrastructure Management

Languages

English
Expert

Training and Certifications

CCNA (Certificate)
CEH (Certificate)
MCSE (Certificate)
Google Project Management (Certificate)
ITIL (Certificate)
CISM (Certificate)
CISSP (Certificate)

Hobbies

  • Reading