Magola Hasina

Completed Housekeeping Attendant training at Tourism Institute Of East Africa, graduating October 2022 with a "Very Good" rating. Key Skills & Responsibilities: - Room Care: Professional room cleaning, bed making, bathroom sanitation, and VIP room setup to international hospitality standards - Public Areas: Cleaning and maintaining lobbies, corridors, elevators, and guest facilities - Laundry & Linen: Handling, washing, folding, and storage of guest linen, towels, and staff uniforms - Guest Service: Professional guest interaction, handling requests, and maintaining guest privacy and comfort - Health & Safety: Proper use of cleaning chemicals, waste disposal, and adherence to OSHA and hygiene regulations - Inventory: Room amenities checks, minibar checks, and housekeeping supplies control Achievements: - Completed practical training in real hotel operations - Developed strong attention to detail, time management, and teamwork - Trained in East African hospitality standards and customer service