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hassan al-haboobi, Helpdesk and support Manager

hassan al-haboobi

Helpdesk and support Manager

METCO

Location
Iraq
Education
Bachelor's degree, Electronics and Communications
Experience
16 years, 1 Months

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Work Experience

Total years of experience :16 years, 1 Months

Helpdesk and support Manager at METCO
  • Iraq - Baghdad
  • My current job since April 2008

Responsible for all Helpdesk and related IT issues for staff and with customers as well, for call center services issues specifically, and provide the needed support whenever needed with proper planning

Education

Bachelor's degree, Electronics and Communications
  • at University of Baghdad

Specialties & Skills

Technical IT,voice over IP and Data, project management,head of department
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Leading, managing, planning, enhancing all issues related to IT
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Program management & contact center technical division management roles
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Manage and support in project documentation
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Building team structure for the work requirements
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Languages

English
Expert

Memberships

METCO
  • Management
  • April 2008