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Hassan AlAssaad, team leader in sales

Hassan AlAssaad

team leader in sales·Chips Store

Kuwait

Bachelor's degree, Business And Management

Work experience

Total years of experience: 10 years, 7 months

team leader in sales

September 2020 - Present

Chips Store

Mubarak al Kabir, Kuwait

I found this job using Bayt.com

September 2020 - Present

Keep Informed of New Products and Services

Recruit, Train, and Coach the Sales Team

Company industry:
1372
Job role:
Sales

Direct Sales

August 2019 - March 2020

Kuwait International Bank

Al Ahmadi, Kuwait

August 2019 - March 2020

Maintain and update knowledge on all company products and services.
Administer and ensure compliance to all sales objectives
Manage selling of various product in professional manner.

Company industry:
Banking
Job role:
Sales

Customer Services Executive

February 2019 - August 2019

xcite

Al Kuwait, Kuwait

February 2019 - August 2019

Answer calls and respond to E-mails.
Enter new customer information into system.
Recognize opportunities to upsell products and service

Company industry:
1372
Job role:
Customer Service and Call Center

Call Center

October 2016 - October 2018

New Dar Al-Shifa Hospital

Hawali, Kuwait

October 2016 - October 2018

Manage large amounts of inbound and outbound calls in a timely manner.
Follow communication scripts when handling different topics.
Identify customer’s needs, clarify information, research every issue and provide
solutions and/or alternatives.
Seize opportunities to up sell products when they arise.

Company industry:
Medical Hospital
Job role:
Hospitality and Tourism

Call Center

April 2015 - October 2016

Gulf Contact Center

Al Kuwait, Kuwait

April 2015 - October 2016

Answer inquiries by clarifying desired information.
Effectively deal with job stress, angry callers, and upset customers.
Use the most appropriate way to communicate with different behavior types on the telephone
Apply appropriate actions to effectively control a telephone call.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

Arab Open University - Kuwait

August 2018

August 2018

Bachelor's degree, Business And Management

Kuwait

Open University

January 2018

January 2018

Bachelor's degree, Management

Kuwait

.(

Scientific SectionAl‐Shaheen school

January 2013

January 2013

High school or equivalent, Management

Kuwait

, (

Skills

Confidentiality

Expert

Problem Solving

Expert

Continuous Improvement

Expert

Team Player

Expert

Customer Service

Expert

CALL CENTER

Expert

CLARIFY

Expert

COACHING

Expert

DIRECT MARKETING

Expert

RESEARCH

Expert

SALES

Expert

SHELL SCRIPTING

Expert

STRATEGIC

Expert

TELEPHONE SKILLS

Expert

CREATIVE PROBLEM SOLVING

Beginner

Confidentiality

Expert

Problem Solving

Expert

Continuous Improvement

Expert

Team Player

Expert

Customer Service

Expert

Languages

English

Native Speaker

Arabic

Native Speaker

Training and Certifications

Training
Global Professionals Institute for Training
.