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Hassan AlAssaad, team leader in sales

Hassan AlAssaad

team leader in sales·Chips Store

Kuwait

Bachelor's degree, Business And Management

Work experience

Total years of experience: 10 years, 6 months

team leader in sales

September 2020 - Present

Chips Store

Mubarak al Kabir, Kuwait

I found this job using Bayt.com

September 2020 - Present

Keep Informed of New Products and Services

Recruit, Train, and Coach the Sales Team

Company industry:
1372
Job role:
Sales

Direct Sales

August 2019 - March 2020

Kuwait International Bank

Al Ahmadi, Kuwait

August 2019 - March 2020

Maintain and update knowledge on all company products and services.
Administer and ensure compliance to all sales objectives
Manage selling of various product in professional manner.

Company industry:
Banking
Job role:
Sales

Customer Services Executive

February 2019 - August 2019

xcite

Al Kuwait, Kuwait

February 2019 - August 2019

Answer calls and respond to E-mails.
Enter new customer information into system.
Recognize opportunities to upsell products and service

Company industry:
1372
Job role:
Customer Service and Call Center

Call Center

October 2016 - October 2018

New Dar Al-Shifa Hospital

Hawali, Kuwait

October 2016 - October 2018

Manage large amounts of inbound and outbound calls in a timely manner.
Follow communication scripts when handling different topics.
Identify customer’s needs, clarify information, research every issue and provide
solutions and/or alternatives.
Seize opportunities to up sell products when they arise.

Company industry:
Medical Hospital
Job role:
Hospitality and Tourism

Call Center

April 2015 - October 2016

Gulf Contact Center

Al Kuwait, Kuwait

April 2015 - October 2016

Answer inquiries by clarifying desired information.
Effectively deal with job stress, angry callers, and upset customers.
Use the most appropriate way to communicate with different behavior types on the telephone
Apply appropriate actions to effectively control a telephone call.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

Arab Open University - Kuwait

August 2018

August 2018

Bachelor's degree, Business And Management

Kuwait

Open University

January 2018

January 2018

Bachelor's degree, Management

Kuwait

.(

Scientific SectionAl‐Shaheen school

January 2013

January 2013

High school or equivalent, Management

Kuwait

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Skills

Confidentiality
Expert
Confidentiality
Expert
Problem Solving
Expert
Problem Solving
Expert
Continuous Improvement
Expert
Continuous Improvement
Expert
Team Player
Expert
Team Player
Expert
Customer Service
Expert
Customer Service
Expert
CALL CENTER
Expert
CALL CENTER
Expert
CLARIFY
Expert
CLARIFY
Expert
COACHING
Expert
COACHING
Expert
DIRECT MARKETING
Expert
DIRECT MARKETING
Expert
RESEARCH
Expert
RESEARCH
Expert
SALES
Expert
SALES
Expert
SHELL SCRIPTING
Expert
SHELL SCRIPTING
Expert
STRATEGIC
Expert
STRATEGIC
Expert
TELEPHONE SKILLS
Expert
TELEPHONE SKILLS
Expert
CREATIVE PROBLEM SOLVING
Beginner
CREATIVE PROBLEM SOLVING
Beginner
Confidentiality
Expert
Confidentiality
Expert
Problem Solving
Expert
Problem Solving
Expert
Continuous Improvement
Expert
Continuous Improvement
Expert
Team Player
Expert
Team Player
Expert
Customer Service
Expert
Customer Service
Expert

Languages

English
Native Speaker
Arabic
Native Speaker

Training and Certifications

Training
Global Professionals Institute for Training
.