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Hassan Alhefnawy, Supervisor telesales

Hassan Alhefnawy

Supervisor telesales

ExtraMile

Location
Egypt
Education
Bachelor's degree, Arabic
Experience
2 years, 6 Months

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Work Experience

Total years of experience :2 years, 6 Months

Supervisor telesales at ExtraMile
  • Egypt - Cairo
  • July 2013 to December 2015

responsible för expenses, attendance and déduction, training team, targets achievement, communicate with vodafone clients, reporting analysis, solve problems related the customers and staff, salary.

Education

Bachelor's degree, Arabic
  • at Ain Shams UniversityFaculty of Law
  • July 2012

Specialties & Skills

Management
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Teamwork
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Targets
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Calm
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Organised
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English
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Italy
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ADSL
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LEADERSHIP
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LEGAL
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MICROSOFT OFFICE
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MICROSOFT WINDOWS
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RETAIL
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SALES
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WRITING
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Languages

Arabic
Expert
English
Intermediate

Training and Certifications

call center Quality (Training)
Training Institute:
Ecco outsourcing
Date Attended:
July 2012
التحكيم التجارى الدولى (Training)
Training Institute:
جامعه القاهره
Date Attended:
March 2012
ICDL (Training)
Training Institute:
Ainshams University
Date Attended:
April 2011
sales skills and customer servise (Training)
Training Institute:
vodafone egypt
Date Attended:
August 2013

Hobbies

  • GYM,swimming,mobile android,internet,paint,reading