Operation Executive
Smart Trip Tourism LLC
مجموع سنوات الخبرة :5 years, 3 أشهر
Proficient in visa typing using Ninthware software & strong client follow-up record.
Follow up of visa posting, ensuring work efficiency.
Fulfilling client’s urgent requests.
Managed visa applications and approvals for customers, ensuring compliance with local regulations and guidelines.
Handled overstay cases and provided guidance to customers on relevant policies and procedures.
Working remotely for a UK-based client in the IT sector, managing a team of 35 people responsible for digitizing academic data into a Learning Management System (LMS) provided by the client.
Oversaw the entire project, ensuring that production and quality targets were met, and deadlines were adhered to.
Developed and implemented project plans, including timelines, milestones, and budget estimates, and communicated progress updates to the client regularly.
Accomplished Accountant with a successful tenure at a prominent Dubai travel company, adeptly steering financial operations, optimizing reporting accuracy, & ensuring meticulous compliance, contributing to the company's financial growth and success.
Collaborated with internal and external stakeholders to ensure timely and accurate processing of visas and financial transactions.
Achievements: Successfully managed a high-volume visa processing department, reducing processing time by 25% and improving customer satisfaction.
Lahore Development Authority- Project (Digitization of Property Record)
Oversaw the digitization of property records for LDA using a module provided by the client.
Trained new team members on module usage and provided work assignments on a daily basis.
Supervised the team's work and ensured that quality control standards were met.
Monitored project progress and ensured timely delivery of tasks.
Coordinated with the client to optimize project operations and ensure that project goals were met.
Successfully completed the project within the allocated time and budget, exceeding client expectations for accuracy and quality.
MBA in Accounting & Finance