Sales Executive (ELT Consultant)
National Geographic Learning
Total years of experience :13 years, 3 Months
• Identify and qualify customers’ needs, develop sales strategies and negotiate and close key adoptions.
• Address problems, tackle customer concerns and respond to inquiries in a proactive and knowledgeable to maintain and enhance client satisfaction.
• Foster and facilitate relationships with product distribution channels.
• Plan and organize teacher training and PD programs and deliver presentations to curriculum review committees and decision-makers as required.
• Develop and utilize representative sales reports, helping leadership make sound decisions and implement corrective actions.
• Represent NGL at regional and national conferences and trade exhibits.
• Effectively managed a portfolio of 50+ accounts concurrently increasing revenue YoY via upselling ad cross-selling.
• Grew territory hitting my monthly sales targets by bringing in new business while managing existing accounts.
• Liaised between parties to coordinate schedules, payments, and allocations.
• Embarked on a learning journey to master business principles/terminology and project mgmt. best practices; started with PMP and MBA in addition to a whole lot of other training courses and certifications.
• Trained and coached junior account managers/newcomers.
Products and services: DIA, VPN L2 and L3, MPLS, WiMAX, VSAT and SIP Service.
• Secured high-value accounts through consultative selling, effective customer solutions and compelling business opportunities.
• Maintained weekly sales tracking and leadership reports to support business decisions.
• Spearheaded expansion strategies to increase business market share, drive growth and bring in 5-10 leads per week.
• Developed and delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
• Worked with Lead teachers, HoDs and program coordinators to find out students’ levels, course description, no. of contact hrs…etc. to recommend relevant products based on their actual needs.
• Represented CUP at regional and national conferences and trade exhibits.
• Worked for both Corporate/SOHO and Government departments in Mobily.
• Boosted GSM, Data and hardware; Mobile phones’ sales on a monthly basis.
• Trained on Cloud services, Hosting and Security Solutions on ICT’s early days.
• Built and fostered relationships with existing and prospective clients by providing support, information and guidance.
• Applied highly effective selling skills and learned a lot of Communication, Time mgmt., presentation and negotiation skills in my first role in sales.
• Became one of the go-to-persons for all Siebel, MBI and CRM enquiries in the office.
• Trained and mentored 4 new sales reps on servicing accounts and presenting products.
• Obtained professional and technical knowledge by attending workshops and both; online and F2F training courses.
Products and services: Mobility services: Voice and Data; Internet and Connectivity; IT services; Hosting and Cloud, Network and Information security.
- Graduated with Merit - Elected Student Representative (ME/Asia Pacific) in 2015 - Received Leicester Award in 2016 - Coursework in Organisational Behavior (OB); Business Ethics; Marketing, Design and Operations (MDO); Corporate Finance (CF); Accounting for Managers; Strategy, Business Information and Analysis (SBIA) and B2B Marketing and Supply Chain Management (SCM)