Cloud and Infrastructure Operation Specialist
KUWAITI SUDANESE HOLDING COMPANY (MS – Zain)
Total years of experience :7 years, 6 Months
• Provides day-to-day administrative activities related to the infrastructure, Cloud, and
Unix/Linux systems.
• Manage and support HP Enclosures
• Automate the configuration and management for more than 600 Linux servers using
Ansible
• Providing support for the application team to make full use of the current systems
(Application Functionality and performance).
• Provide support of our incoming tickets, including extensive troubleshooting tasks,
with Responsibilities covering multiple Systems (Billing, EVD, Remedy, ESB, and ERP).
• Supports Unix/Linux existing systems and new hardware implementation and /or
expansion, configuration, and software/firmware upgrades.
• Monitors and responds to hardware and software alarms using appropriate problem
determination and management tools.
• Performs systems operations, tuning, and optimization to ensure the best
performance and uptime to comply with established SLAs.
• Manage and support Huawei OpenStack
• Accountable for Implement, Operate and support cloud-native environment
(Kubernetes, Docker).
• Automate the operations tasks using shell scripting and delivery tools such as Ansible.
• Implement OS hardening and systems security and auditing.
• Responsible for Implement and Operate VMware vSphere, NSX, and VMware
Integrated OpenStack (VIO).
• Design, document, and publish standard operating procedures (SOPs) for the build and
sustainment of the infrastructure.
• Implement new software applications and operating systems roll-outs across the
business enterprises, including e-commerce and e-payment.
• Mange, troubleshoots, upgrade and monitor the application that runs in the docker
platform.
• Containerize more than 5 applications using docker-compose to automate the
process of building applications in the environment and run in the k8s cluster.
• Responsible for provided support for the biggest payment system (Syberpay app) to
be available in 99.99%.
• Deployment of patches to vulnerable systems.
• Developed analytic skills and attention to detail by analyzing system logs and
identifying potential issues.
• Responsible for day-to-day operations and administration of the Systems.
• Develop and enhance monitoring for VMware environment and systems that run
applications
• Install and configure Pfsense firewall with cluster Feature.
• Build, manage, monitor, and troubleshoots server’s infrastructure, which
encompasses physical servers and virtual machines, using VMware vSphere 5.x and
6.X with HA, DRS, and SDRS features.
• Installing and configuration monitoring systems using PRTG and Veeam One.
• Programmatically initialize, control, change, and manage network and security
behavior dynamically by using VMware NSX.
• Provide support for end-users in any issue related to OS.
• Standardized and documented procedures for common and complex troubleshooting
issues.
• Deploy, manage, and monitor Software as service systems in the DigitalOcean and
AWS cloud platform by using, Gitlab CI/CD, Nagios, and docker.
• Manage, track and document changes to code with source control tools.
• Deploy applications via automation with configuration management tools (ansible).
• Measure performance and environment of application with system & application log tools.
• Follow Agile Mindset. DevOps Automation.
• Setup, manage and monitor VMware environment and physical servers to ensure business continuity and production.
• Deployed cloud computing project in a test environment using OpenStack and KVM
Virtualization.
• Integrate software define storage (Ceph) with Openstack.
• Day-to-day operations and administration of the IT infrastructure