Operation Area Manager
Lcwaikiki egypt
Total years of experience :11 years, 7 Months
Provide inspired leadership for the organization.
•Forecasting new seasons collection and pricing according to the market range .
•Working on the P&L of each store with cost center separation
•Make important policy, planning, and strategy decisions.
•Development plan on yearly basis for the team whom will going to open new stores.
•Responsible for the expansion and adding new stores on the uncovered areas.
•Working every year on one new successful project.
•Writing procedures for the HR team to be added on our screen system.
•Develop, implement, and review operational policies and procedures.
•Assist HR with recruiting when necessary.
•Help promote a company culture that encourages top performance and high morale.
•Oversee budgeting, reporting, planning, and auditing.
•Work with senior stakeholders.
•Examining the new nominations for new wave of promotion (mid-level - 2nd store managers and 1 st managers.
•Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
•Work with the board of directors to determine values and mission, and plan for short and long term goals.
•Identify and address problems and opportunities for the company.
•Build alliances and partnerships with other organizations.
•Support worker communication with the management team
•Responsible for new locations and expansion for the country
Responsible for the day-to-day management of store in accordance with overall company policy, with a main focus to improve the commercial performance of the store by increasing its turnover and maximizing profitability
▪Achieving performance objectives by monitoring the main areas of retail activities such as: store operations, human resources, finance, buying, customer care, marketing, logistics, information, and administration.
▪Direct, coach, support and delegate to the team, monitoring their performance to achieve store targets. Communicate effectively with the team, passing on all relevant information at the right time.
▪Develop an annual strategy for the store to meet sales targets, develop the team and increase business in conjunction with the Brand/Operations Manager.
▪Managing stock levels, and making key decisions about inventory control. Ensuring standards for quality, customer service and health and safety are met.
▪Responding to customer complaints and comments.
▪Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives, and monitoring what local competitors are doing.
▪Attending and performing meetings with the brand, and line managers in order to maintain updates and discussing development of the brand.
▪Ensure the store is merchandised commercially and visually to company standards.
Prospect for new customers in the targeted segments
▪Schedule meetings to present company products and services.
▪Conduct meetings to take customer requirements.
▪Obtain all needed information about the client.
▪Prepare, send and follow up proposals to finalize the contract.
▪Develop new business opportunities with new customers. Follow up with the un finalized approaches with the potential prospects to finalize an agreement.
▪Handing over closed deals to the Commercial Director.
I am seeking to a new opportunity in gulf region.