حسان عزام

• Streamlined financial administration and ensured strict VAT compliance by efficiently
collecting, tracking, and organizing customer and supplier invoices; audited all incoming
documents for valid registration numbers, correct tax rates, and compliant corporate
formatting to guarantee timely clearings.

• Led and optimized the online sales operations, ensuring 100% accuracy in high-volume
order processing, billing verification, and data entry.
• Oversee the customer service workflow, handling complex customer complaints and inquiries
with high professionalism to ensure customer satisfaction and loyalty.
• Demonstrated advanced problem-solving communication skills by collaborating with cross
functional teams to resolve vendor and customer workflow bottlenecks efficiently.
• Onboard and trained new team members on data accuracy protocols, corporate system tools,
and strict documentation standards to minimize processing.
• Monitored and tracked department expenses and transactions records, ensuring proper
budget allocation and alignment with internal financial guidelines.