Business Development Manager
Oman Insurance Company
Total years of experience :18 years, 8 Months
Developing and implementing department strategy according to the company strategy, initiate measures to reach these goals and to improve the overall department performance.
Increasing profitability of existing product lines by encouraging clients to use added value services wherever possible, Establishing and building new relationships with existing and potential prospective business that meets the companies underwriting criteria.
Coordinating and following-up with clients and working with underwriters on the quotations, understanding the requirements and accordingly offering and closing business.
Monitoring and reporting on performance against agreed sales targets, including monitoring the performance of other sales staff.
Develop an in depth understanding of company’s products and Co-ordinate any marketing campaigns to prospects.
Demonstrate business planning skills to achieve visitation & sales targets
On regular basis exploring the market through different strategies for example; Door to door sales and marketing (submitting company’s profile), cold calling, e-marketing (emails and social network sites)
Identifying the business area by analyzing current position in the market and research to develop Business
Maintaining good relation with existing clients and following up on regular basis and providing after sales services.
Conducting meetings with clients and offering Dar Al Takaful’s products according to client’s requirement.
Developing sales plan and sales strategy to ensure to achieve my own sales target.
Negotiating with clients on quotations (if require) and closing sales.
Learning and conducting brief and detailed sessions with senior colleagues and branch manager to develop and improve the product knowledge.
Clear understanding of the HR concepts, strategy, planning, formulating, and implementation of the HR & Personnel Policies & Procedures in order to smoothly integrate business plans with HR goals.
Recruiting, staffing, budgeting, and space planning. Coordinating with recruiting agencies, screening CV’s from agencies, professional networking & recruiting sites (Linkedin, Bayt, Naukrigulf etc, , ) and conducting telephonic and one on one interviews
Direct supervision of the Personnel & Public Relations Services, preparation of appointment letters, preparation of job descriptions, time keeping & payroll administration, maintaining of personnel/leave records, liaison with contractors & suppliers, air ticket/hotel bookings, transport arrangements, processing of visa/labor card applications handling all sort of security passes and NOC for projects and employees.
Prepare insurance coverage “Group Medical, Professional Indemnity, Workmen Compensation, Fleet Insurance, Contractors Plant & Equipment Insurance, Property All Risk & Public Liability etc..” for all the company’s projects and employees.
Drafting of Job Descriptions in coordination with Division/Department Heads, employee orientation, development, and training. Performance Management and annual appraisal schemes.
Initiating all kinds of forms and formats to ensure smooth flow of information.
Conduct meetings with clients, maintaining and updating company’s profile on regular basis.
Coordinating and following-up with clients, contractors and concerned departments on matters related to site schedule, operations for mobilizing & demobilizing, security passes, visas, insurance & claims, accommodation …etc.
Accomplished marketing and sales objectives by planning, developing, implementing, and evaluating strategies and performance, developing field sales action plans Identifies marketing opportunities by identifying consumer.
Developing business plan and sales strategy for the market that ensures attainment of company sales goals and profitability,
Prepares action plans by individuals as well as by team for effective search of sales leads and prospects along with that Initiates and coordinates development of action plans to penetrate new markets.
Accomplished marketing /sales and human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, monitoring, appraising, reviewing job contributions, planning and reviewing performance.
Conducts one-on-one review with all Account Executives to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Account Executive’s sales and activity performance.
Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities, improving product packaging and coordinating new product development.
Provides timely feedback to senior management regarding performance and Maintain accurate records of all pricings, sales, and activity reports submitted by Account Executives.
Creates and conducts proposal presentations and RFP responses also assists Account Executives in preparation of proposals and presentations.
Controls expenses to meet budget guidelines.
Maintains contact with all clients in the market area to ensure high levels of client Satisfaction.
Conducts regular coaching and counseling with Account Executives to build motivation and selling skills. Recruits, tests, and hires Sales and Marketing Executives based on criteria agreed upon by senior management.
Responsible for implementing an organization's business development strategy on an international level, identifying new business opportunities, maintaining key relationships and negotiating and closing business deals.
As Marketing and International Business Development Manager my role was split across business development, relationship management, research, marketing, PR, project management and recruitment.
From a business development perspective, I worked closely with the Partners to strengthen their overall approach to business development, devising and communicating best practice, materials and tools and managing the overall approach to proposals
Played a key part in client relationship management, overseeing the client review process and coordinating with the Events Manager to provide suggestions and implement interesting events for clients
Determining staffing requirements, hiring and training new staff & Supervise direct reporting staff according to overall company policy
Develop staff to maximize potential and monitor staff performance including performance reviews
Evaluate current business processes and systems, plan and implement procedures and systems to maximize operating efficiency
Maintain high service standards and seek feedback from the clients so that the business can effectively meet the customer - requirements
Set-Up, oversee and monitor marketing standards and performance levels of the marketing personnel
Maintain an awareness of the latest market trends to ensure that the company continues to take advantage of the latest thinking in these areas
Explore new business opportunities, new market opportunities and related adjacencies Develop and manage external research services and alert Partners to topics of interest and potential business opportunities, and was also managing the marketing and PR function of the business
Demonstrate good customer service at all times .In the event of a customer complaint or query react in a professional and courteous manner, elevating the issue to senior management where necessary. Maintain standards throughout the day and complete recovery daily. Operate fitting room procedures in line with company policy.
Ensure pricing and ticketing procedures are carried out in line with company policy. Carry out stock take procedures in line with company policy Re-organize merchandise as directed by Department Manager/ Supervisor. Promote specific lines under the guidance of Management, Maintain department presentation in line with company guidelines
Assist in unpacking and checking off of new deliveries. Draw stock from and return stock to the stock-room as required. Replenish stock to ensure maximum fill levels in department.
Inform management and supervisors of potential stock shortages, Use information available to assist in laying out the department in relation to sales.
Ensure that all stock is correctly priced and that pricing procedures are carried out in line with company policy, Perform all register functions in line with company policy Maintain stock levels in order to maximize sales
Promote specific lines under the guidance of management Use available information to assist in laying out the department in relation to sales. Ensure understanding of Primark's Corporate Social Responsibility policy.
As a Marketing Executive I was responsible to maintain CRM and reporting on the progress to Country manager.
Conduct meetings with clients, working and updating company’s profile on regular basis.
Pre qualify with other companies and leading with the presentation skills.
Looking after highly organized filing system maintaining records and generate reports on monthly basis
Identifying the business area by analyzing current position in the market and research to develop Business
Responsible for laboratory testing and field-testing like Sieve analysis, Atterberg limits, Proctor & Modified Proctor, Field density etc.
Coordinate with laboratory and field staff and maintaining all test result conduct on site and laboratory.
Logging and sampling with drilling foreman.
Calibrating laboratory and field-testing equipments
Responsible for maximizing retail sales by means of managing, controlling and developing and implementing CRM.
Develop and implement product knowledge, customer service levels, and selling skills, merchandise presentation skills with staff in their section.
Sell merchandise, assist customers and discuss product promotions.
Co-ordinates and assist staff to restock fixtures and maintains merchandising and visual display standards.
Implements stock control and security procedures and maintain appropriate records as required by company policy and procedures.
Handling cash in the absence of the cashier and Good relation with colleagues and superior.
Consistently shows positive attitude and enthusiasm, Capable to handle customer complaint
Responsible for reporting to the director on all aspects relating to the role and for ensuring that procedures are put in place for the team and front office.
Managing all inward/outward correspondences.
Keeping HRM Function focused on tracking and implementing new trends in the industry.
Systemize and customize the company records, files, sorting of incoming and outgoing mails.
Preparation of Invoices, Payment and Receipt Vouchers & Petty Cash etc.
Coaching Communication Decision- Making Delegation of tasks
Flexible Information Management Motivating Staff Planning & Organizing
Problem Analysis Problem Solving Teamwork
Post Graduate Diploma in Business managment