Operation administrator AR collection
Saudi Investment Bank
Total des années d'expérience :13 years, 2 Mois
Chargeback & Settlements Unite
Responsibilities:
-Preparing visa settlement and reconciliation preformed timely and accurately on daily basis
-Manage Cards settlement and dispute transaction related activities
-Analyzes, evaluates and applies critical thinking and business acumen to ensure proper handling of each issue and/or document
-Process chargeback via the appropriate processing platform along with the requiredand/or supporting documentation.
-Work with Customer Service and Fraud teams on the specific details of complex cases
-Monitor day to day operations in Dispute Resolution & Reconciliation Unit
-Reconciliation MasterCard & VISA local and international settlement and daily reconciliation of various accounts
-Daily reconciliation and settlements for Amex outgoing account entries with HO GL
-Reconciliation of Visa and MasterCard suspense and passing the GL accounts.
-Daily reconciliation and settlements for Travel Card
-Preparing monthly reports MIS related to the activity.
Claims Unite
Responsibilities:
•Dealing with major branch clients/branch producers
•Daily SPAN/GCC Reconciliation ( which include identifying daily SPANdifferences)
•ON/OFF claims and ONUS claims); Review of Rejected claims
•All SADAD related cases
•All complaints relating to claims ( CRM/SPAN/GCC/SADAD/SAMA)
•GL relating to all suspense accounts relating to claims / Daily proofing and
Monthly Proof sheets
•Daily/Monthly Statistics ( Claims/SAMA reports etc),
•Daily update on Claims/ Settlement /SAMA complaints ( Worksheet)
•Any other tasks relating to CPS/ NG07/SAMAnet, coordinating with SAMA/
Computer Operations /Helpdesk
•Prepare monthly SLA Claims Summary
•Daily Monitoring of SADAD Suspense/SADAD Refund Accounts, Proofing of
outstanding balances; Timely resolving of Complaints/claims
-Factoring approval
-Create Dad Debit Provision for all the clients
-Update New Payment Report
-Payment information Collection
-Update the payment sheet and add new Adjustment ü Reconciliation Statement With The Customer
-clearing the reconciliation discrepancy
-Advance Payment Re-classify
-STC-Abnormal contract check
-STC-Revenue billing check
-Posting account entries in system (Oracle
-AR posting & final posting the end of the month
My knowledge that I have learnt through my education and work journey and apply it to my long-term future career, also keep improving and planning relevant knowledge is another objective, as well as utilise the technique that I have learnt to build up my personal development plan to be on the stand by whenever i need it.
