senior sales
Bin Hendi
Total des années d'expérience :10 years, 6 Mois
• Developed close and personal relationships with clients to ensure customer loyalty and retention
• Advised customers on new styles, fashion trends, and product features
• Ensured the highest levels of customer service and satisfaction
• Acquired an expertise in customer service and "closing the sale"
• Sent thank-you notes for patronage and cards on special occasions
• Maintained detailed record of individual customers' buying habits and preferences
• Provided on-call clothing and accessory consultation for personal shopper customers
• Developed new accounts, generated growth and profitability, adept to changing circumstances with innovative
sales strategies
• Participated in receiving, check-in, and stocking of merchandise, prepared products for sale, updated and
maintained existing client accounts, demonstrated new products, and trained clients in use and application of
new cosmetics
• Handled stock, customer special and repair shop orders with various vendors nationwide, providing technical
information regarding equipment, order parts, returns, and special orders