Hassan Raza, Supervoiser

Hassan Raza

Supervoiser

Budget Rent A Car

Location
United Arab Emirates - Dubai
Education
Master's degree, Information Technology
Experience
17 years, 0 Months

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Work Experience

Total years of experience :17 years, 0 Months

Supervoiser at Budget Rent A Car
  • United Arab Emirates - Dubai
  • My current job since May 2007

Operation Supervisor at reservation desk
Working with Prime Limousine (A division of Budget Rent A Car)
Responsibilities are as follow
 Ensure customer satisfaction & maintain quality
 Handle the drivers and deliver the duties to them
 Evaluation of Driver / Vehicle requirement upon the request
 Overall Supervision in operational activities
 Taking charge of online booking via website of the client.
 Openings job/encoding bookings and closing jobs.
 Dispatch and sending drivers for the arrival / departure transfers or even full day /half day tours.
 Receiving service slips, daily service Reports from drivers for documentation.
 Preparing Daily Report of all closed job.
 Keeping the entire cancellation documents.
 Attending Telephone calls.
 Monitoring of driver.


Customer Relation:
Responsibilities include of attend telecom reservations, receive reservations both E-mail and Fax, After the keen verification, confirm the service order and send back to the customer by E-mail and fax accordingly
List of clients (Tours Company)
Arabian Adventures, Al Ajar Tourism, Gulf Circle Tours,
Oasis Adventures, Orient Tours, Reem Tours, Royal Park Toursim
SNTTA Tours etc.

Transport Supervisor at Al khoory automobile
  • United Arab Emirates - Dubai
  • My current job since May 2007

Education

Master's degree, Information Technology
  • at University of Peshawar
  • September 2003

1: MCSE 2000 Practical Lab Course from CORVIT institute Islamabad. 2: Router Training Associate Course from CORVIT institute Islamabad

Specialties & Skills

Operation
Booking
Extensive use of Ms Office on daily basis, • Time management worked under tremendous work pressure.

Languages

English
Expert