حسن صديقي

Currently completing CIPD Level 5 Diploma in Learning & Development.

Conducted over 20 courses on soft skills including management training, train the trainer and other skills.

Proficient in the following L&D Components:

Conducting Training Needs Analysis:

- Interviewing employees, customers and other stakeholders to identify learning needs

- Observing staff and identifying learning gaps in terms of soft skills

Training Program Design:

- Designing experiential training programs focusing on 'learning by doing' and 'learning by play' concepts

- Metrics based learning that is connect with performance evaluations

Training Program Delivery:

- Conduct workshops that focus on real life case studies relevant to workplace

- Simulate real life scenarios using role play, games and group activities

Conceived and launched an online automotive car rental e-commerce portal, EjarCar.com. EjarCar.com provides an online car rental booking platform to car rental companies. In addition, the website provides car reviews, car news, event coverage and more.

Highlights:

- Raised investment of $50, 000 USD

Responsibilities:

- Managed P&L for the company

- Responsible for business development with car rental companies

- Responsible for web content creation and management

- Responsible for editorial content calendar of the website and social media campaign management

- Responsible for marketing activities and attending motoring events to showcase the website

Conceived and launched an online automotive price guide portal, YallaMotor.com. YallaMotor.com provides updated new car prices for all brands. In addition, the website provides car reviews, car news, event coverage and used car listings.

Highlights:

- Grew annual company revenue to $250K USD

- Grew monthly online traffic to 500K unique users / month

Responsibilities:

- Managed P&L for the company

- Responsible for hiring and managing team of 5 full time staff and several independent contractors

- Responsible for web content creation and management in English and Arabic

- Responsible for establishing partnerships to achieve revenue and content targets

- Responsible for editorial content calendar of the website and social media campaign management

- Responsible for marketing activities and attending motoring events to showcase the website

Highlights:

• Played a pivotal role in developing best practices for the newly formed Online Advertising Department in 2009.

Key Responsibilities :

• Developing and maintaining close relationships with various advertising agencies in UAE and overseas, in order to build a strong revenue stream.

• Organizing meetings with advertising agencies and clients, presenting digital media portfolio as well as preparing regular status reports in order to keep them informed about progress of their advertising campaigns.

• Augmenting sales for display advertising, email marketing, network advertising and obtaining annual sponsorships.

• Working with various technology vendors to automate generation of product listings on www.gnads4u.com additionally maintaining revenue, product development, client servicing.

• Producing partnerships with over 200 companies to increase content generation on www.gnads4u.com by over 60, 000 listings.

• Directing product development team by providing market feedback on a regular basis to improve operational capabilities of www.gnads4u.com.

• Keeping abreast of current digital media trends (i.e. best practices, emerging mediums) and implementing innovative means of achieving organizational objectives in the interactive space.

• Ensuring top line sales goals and bottom line profit goals are met, by recognizing profitability/revenue impact of business opportunities and overseeing execution of product positioning strategies.

Highlights:

• Generated over 20, 000 USD per month revenue.

• Played a key role in research and launch of the first Bayt Virtual Job Fair.

Key Responsibilities :

• Prepared and made presentations to the target clientele, responded to queries, liaised with designated officials within the department and customer representatives.

• Conducted market research and competitor analysis, accordingly generated new business plans and strategies to augment company’s share of wallet and maximize revenues.

• Offered online demonstrations to clients in order to handle objections and created new opportunities. Determined customer’s recruitment needs and prepared the corresponding proposals of the suitable recruitment solutions services.

• Supervised product knowledge and skill of all team members, conducted regular up gradation sessions and awareness campaigns for both sales teams and customers at all locations.

• Developed/created new business clients as well as sustained existing customer base by providing highest level of proactive customer service for VIP clients and consistently achieving a high level of customer satisfaction across the organization.

• Build and managed close relationships with recruiters to help them with online recruitment solutions in order to resolve issues and improved business.

• Ensured clear communication pertaining to service terms and conditions, ascertained confidentiality, and followed up on any complaints to prevent escalations and legal implications.

• Projected a highly professional and customer friendly image to customers, thus forging long term business relationships as a key impetus to expansion and growth.

• Conceptualized/executed client-servicing strategies based on market intelligence of competitors and kept upper management updated about developments.