IT Administrator/Technical Support Engineer/Head Of IT
Al-Sorayai Industrial Investment Group [ASIIG
Total years of experience :19 years, 6 Months
Sustain & improve the quality of Existing infrastructure and services by expertise & innovative ideas with cost effective methods and standards by taking the initiative to work and follow up until the objective is achieved.
Manage the entire IT team through proper recommendations, Take Full Responsibility of Tasks performed and maintain available assets mainly of Existing Equipment.
Develop and recommend IT Policies and standards, whenever adverse technical issues are encountered.
To Determine and recommend IT workflows, Area of work, Accountability factor, KPI & Policies standards, for team and subordinates Manage & Administrate Servers, Connecting remote sites & branches, securing network and Firewall UTM internet access control management, Google email services administration and groups' website's administrator, improve and develop IT dept. support level.
Team Leader for MS office, Microsoft windows support,
Wireless connectivity troubleshooting
IT Dept. ISO documents supervisor
Manage Antivirus Symantec Endpoint server
Manage connectivity of IP and analog Cameras surveillance
all major and minor problems related to Computers, network, servers and applications.
Handling All IT dept. issue alone in company and being serve 60 computers and what they need.
Backup employees and applications Data
Computer Teacher
Certification diploma, Microsoft Support Specialist New Horizons, technical and vocational training corporation