Hassen Kassem

Warehouse Excellence: Direct daily operations for a high-capacity hub,
overseeing the seamless execution of inbound receiving, picking, packing, and
dispatch.
Scale & Volume: Successfully manage the flow of 20, 000+ daily shipments,
ensuring all operational bottlenecks are mitigated in real-time.
Team Leadership: Lead and mentor a team of 40+ staff, including Leading
Hands, Dispatchers, and Drivers, fostering a culture of high productivity.
Metric Optimization: Consistently achieve a 95%+ OTIF (On-Time In-Full) rate
and improved overall warehouse productivity through strategic resource
allocation.
Inventory & Accuracy: Implemented streamlined picking/packing protocols
that significantly enhanced Inventory Accuracy and reduced miss-sorts.
Data-Driven Leadership: Utilize Power BI and SharePoint to generate
comprehensive performance reports for senior management and cross
functional departments.
Compliance & Safety: Maintain 100% compliance with DG regulations and
internal safety standards..

Dispatch Coordination: Managed the daily planning and execution of ground
logistics, coordinating 40+ vehicles to meet tight delivery windows.
Workflow Improvement: Implemented KPI tracking systems that boosted team
productivity and reduced dispatch dwell times.
Stakeholder Reporting: Developed daily reports for management, providing
visibility into volume trends and labor efficiency.