Hassen  Labidi, senior sales executive

Hassen Labidi

senior sales executive

Mon Bonheur By Grasse Londen Perfume

Location
Qatar - Al Khawr
Education
High school or equivalent, Business And Economics
Experience
10 years, 0 Months

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Work Experience

Total years of experience :10 years, 0 Months

senior sales executive at Mon Bonheur By Grasse Londen Perfume
  • Kuwait - Al Kuwait
  • December 2020 to December 2023

As a Senior Sales Executive at Mon Bonheur by Grasse London located in Kuwait's prestigious Avenues Mall, I played a crucial role in driving sales growth, fostering customer loyalty, and mentoring entry-level sales representatives.

Key Responsibilities:

Developed and delivered compelling presentations aimed at closing large deals and increasing customer loyalty.
Successfully delivered high-impact presentations that persuaded customers to purchase our products.
Implemented a CRM system that significantly improved data accuracy and reporting for the sales team.
Utilized data analytics to identify gaps in sales performance and developed strategies to improve results.
Created incentives and loyalty programs to encourage customers to make repeat purchases and increase engagement with the brand.
Developed a comprehensive sales training program that effectively improved the performance of entry-level sales representatives.
Qualifications:

Bachelor’s degree in Business Administration, Marketing, or a related field.
Proven track record of success in sales, with experience in a senior sales role.
Strong presentation skills with the ability to effectively communicate and persuade stakeholders.
Experience in implementing CRM systems and utilizing data analytics to drive sales performance.
Demonstrated ability to develop and execute sales strategies that deliver measurable results.
Exceptional leadership and mentoring skills, with a passion for developing and motivating sales teams.
Excellent organizational and time management abilities, with the capacity to prioritize tasks and meet deadlines in a fast-paced environment.
At Mon Bonheur by Grasse London, I thrived in a dynamic and challenging sales environment, contributing to the success of the team and the brand.

Sales Adviser at Hind Al Oud
  • Kuwait - Al Kuwait
  • March 2018 to December 2020

As a Sales Advisor at Hind Al Oud, stationed within Kuwait's Avenues Mall at Harvey Nichols and Debenhams, I undertook a pivotal role in providing expert guidance to customers, fostering strong brand relationships, and driving sales growth.

Key Responsibilities:

Offered personalized product recommendations and advice to customers based on their preferences and needs.
Provided in-depth product knowledge, highlighting the unique qualities and benefits of Hind Al Oud's offerings.
Actively engaged with customers to understand their requirements and ensure a tailored shopping experience.
Assisted customers throughout the purchasing process, from product selection to finalizing transactions.
Maintained a visually appealing and well-organized sales area to enhance the customer shopping experience.
Collaborated closely with team members to achieve sales targets and uphold brand standards.
Kept up-to-date with product offerings, promotions, and industry trends to effectively assist customers and drive sales.
Qualifications:

Previous experience in retail sales or customer service roles, preferably within the fragrance or luxury goods industry.
Strong interpersonal and communication skills, with a customer-focused approach.
Ability to work effectively in a fast-paced retail environment while maintaining a positive attitude.
Excellent sales skills, with a proven track record of meeting or exceeding sales targets.
Detail-oriented with the ability to multitask and prioritize tasks efficiently.
Passion for fragrance and luxury products, with a desire to continuously learn and grow within the role.
In my role as a Sales Advisor at Hind Al Oud, I contributed to the success of the brand by providing exceptional service to customers while driving sales and fostering brand loyalty.

Sales Associate at Hind Al Oud
  • Qatar - Doha
  • January 2014 to February 2018

As a Sales Associate at Hind Al Oud, located in Qatar Gate Mall - Qatar Mall, I played a pivotal role in delivering exceptional customer service and driving sales for the brand.

Key Responsibilities:

Assisted customers in selecting products that best suit their needs and preferences.
Provided product knowledge and recommendations to enhance the shopping experience.
Handled transactions accurately and efficiently at the point of sale.
Maintained a clean and organized store environment to ensure a pleasant shopping atmosphere.
Actively participated in inventory management tasks such as restocking shelves and conducting stock counts.
Collaborated with team members to achieve sales targets and meet store objectives.
Upheld brand standards and represented Hind Al Oud with professionalism and integrity.
Qualifications:

Previous experience in retail sales or customer service roles preferred.
Excellent communication and interpersonal skills.
Ability to work effectively in a fast-paced environment.
Strong attention to detail and organizational skills.
Enthusiastic and customer-focused attitude.
At Hind Al Oud, I thrived in a dynamic retail environment, contributing to the success of the team while providing top-notch service to our valued customers.

Education

High school or equivalent, Business And Economics
  • at Institute Tunisian de la Competitivity et des Etudes Quantitative – Tunisia
  • July 2011

Specialties & Skills

Customer Service
selling skills
Image Branding
team leadership and coaching
Sales Negotiation
Leadership
Product Knowledge
Customer Service
problem solving
Attention to Detail
Strategic Thinking
Sales Acumen
Relationship Management
Consultative Selling
Communication
Teamwork
Adaptability

Languages

Arabic
Native Speaker
English
Expert
French
Expert

Training and Certifications

Certificate of Attendance (level 2 customer service ) (Training)
Training Institute:
Mohamed hilal group
Date Attended:
March 2018
Duration:
16 hours
Certificat in Microsoft Office (Certificate)
Date Attended:
July 2011

Hobbies

  • swimming
  • football for fitness