Sales Executive / IT Support
Abusalman Trading LLC.
Total years of experience :6 years, 8 Months
Installing and configuring computer systems
Checking consistently whether the peripherals are working properly.
Quickly arrange repair for hardware in occasion of hardware failure.
Monitoring and maintaining computer systems.
Troubleshooting any reported problems.
Troubleshooting system and network problems and diagnosing and solving hardware/software faults.
Maintain the cabling infrastructure of the company.
Taking remote control on the PCs based in the other Branches all over the country to ensure instant troubleshooting and resolving problems.
Also, at times acting as a help desk executive whenever the extension rings and any employee has a problem in the floor regarding their systems
Promoting new products and business development plans
Marketing of product and booking a stall in Exhibitions to promote our business.
Purchasing the product with knowledge of quality and price.
Color coding of cables in networking Cat-5 and Cat-6 system design.
Managing Inventory and Sales in Tally 9 ERP
Preparing Barcode system in Tally 9 ERP
Cost Estimation and price comparison in the current competitive market needs
Regular check up for customer satisfaction in every 3 month.
Follow up queries and customer needs to be noted and applied in next project
Over all store responsibility
Increase sale by using different strategy.
Stock verification
Stock Receiving & adjustments
Providing the most accurate forecast of customer’s workload, and producing the most effective scheduling of its resources.
Sale. Different promotions preparation and flow ups
Prepare relevant executive reports on timely basis. Which includes Daily sales, weekly performance, Analysis, Product performance?
Coordination with training to enhance team skills
Using problem solving skills to handle difficult or irate clients.
Conduct market surveys and researches as per guidelines
Keen monitoring of team members performance
Command on Point of Sale (POS) & SOM software
Preparing monthly work status report and updating technology specific documents.
Maintains passwords, data integrity and file system security for the desktop environment.
Responsible for onsite support for day to day customer problems for desktop PC and LAN maintenance, Network operating system support for Windows XP, Vista, Window 7, Video Conference, Wireless Network peripherals.
Assisted the support team and provided support for new products and systems.
Prepared and deployed the software distribution packages for various applications.
Documented all the technical reports and records for the support procedures performed.
Providing assistance to the System Administrators in deploying server, assigning rights to the users, maintaining performance of the systems and printers.
Maintain the cabling infrastructure of the company.
Providing support and training them in a courteous manner in any sort of problem be it a small internet disconnectivity problem or some sort of hardware failure.
Ensuring to provide the maximum access to the users in helping them in doing their job at the same time not going beyond the limits of my Security Parameters.
Taking remote control on the PCs based in the other Branches all over the country to ensure instant troubleshooting and resolving problems.
As a whole, acting as a team player with InfoTech department and also coordinating with the other departments to ensure harmony in my career.
Meet the Executives to develop specific recruiting plans for their department.