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Hatem Elnouby, front desk receptionist

Hatem Elnouby

front desk receptionist·Pyramisa ISIS Hotel Luxor

United Arab Emirates

Bachelor's degree, Hotel And Travel Industry Management

Work experience

Total years of experience: 14 years, 1 months

front desk receptionist

December 2024 - December 2025

Pyramisa ISIS Hotel Luxor

Luxor, Egypt

December 2024 - December 2025

• Assisting, updated reports and logbooks on safety actions
perfomed, supporting smooth and safe facility operations,
Data Entry, Taking notes at meetings, Answering phone calls .

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

office clerk

January 2024 - November 2024

United G

Abu Dhabi, United Arab Emirates

January 2024 - November 2024

United Group (SAMSUNG CT Site) Mirfa, Abu Dhabi, U.A.E
• Assisting, updated reports and logbooks on safety actions
perfomed, supporting smooth and safe facility operations,
Data Entry, Taking notes at meetings, Answering phone calls.

Company industry:
Administration Support Services
Job role:
Administration

Admin Receptionist

April 2021 - November 2023

Star Services ( Al Dhafra Region Municipality)

Abu Dhabi, United Arab Emirates

April 2021 - November 2023

• Meet & greet visitors or customers at the office, Answer phone
calls, Maintaining & filing documents tasks and copying .

Company industry:
Public Administration
Job role:
Administration

Receptionist

December 2014 - February 2020

Onatti Hotel & Resort

Marsa Alam, Egypt

December 2014 - February 2020

• Greeted incoming guests in a professional manner and
provided friendly, knowledgeable assistance face to face or
by phone .

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Senior Customer Service Agent

January 2005 - February 2009

Thomas Cook ( Blue Sky Travel Group)

Luxor, Egypt

January 2005 - February 2009

• Provided warm, positive customer care from arrival to departure,
Tour guided and make excursions or city tours to the guests .

Company industry:
Travel Agency
Job role:
Customer Service and Call Center

Education

E.G.O.T.H Academy

June 2004

June 2004

Bachelor's degree, Hotel And Travel Industry Management

Egypt

Skills

Building Customer Relations
Expert
Building Customer Relations
Expert
Customer Service
Expert
Customer Service
Expert
Guest Service
Expert
Guest Service
Expert
Computer Service
Expert
Computer Service
Expert
Service Desk
Expert
Service Desk
Expert
Computer / Typing
Expert
Computer / Typing
Expert
Internet/General Knowledge
Expert
Internet/General Knowledge
Expert
Communication & Guest relations
Expert
Communication & Guest relations
Expert
Hard working
Expert
Hard working
Expert
Customer Care
Expert
Customer Care
Expert
Guest Services
Expert
Guest Services
Expert
Time Management
Expert
Time Management
Expert
Customer Service
Expert
Customer Service
Expert
Secretarial
Expert
Secretarial
Expert
Front Office
Expert
Front Office
Expert
Receptionist
Expert
Receptionist
Expert
Sales
Expert
Sales
Expert
Marketing
Expert
Marketing
Expert
Administration
Expert
Administration
Expert
Teamwork
Expert
Teamwork
Expert
Data Entry
Expert
Data Entry
Expert
Guest Service
Expert
Guest Service
Expert
Computer Service
Expert
Computer Service
Expert
Building Customer Relations
Expert
Building Customer Relations
Expert
Service Desk
Expert
Service Desk
Expert
Administrative
Expert
Administrative
Expert

Social profiles

Languages

Arabic
Expert
English
Expert

Memberships

Ministry Of Tourism -The General Department For Tour Guides

Tourist Guide License

August 2014

Resala Charity Organization

Volunteer, cooperative and like to help others in their needs in the life.

January 2014

Training and Certifications

Certifications
ICDL
English Language Course
Diploma in Marketing and Customer Service
Quality Certification

Training
Diploma in Customer Service
Alison.com
Mar 2019
Show credentials

Recommendations

Nesma Hasan Badr

Jun 2016

Jun 2016

Office ManagerClient

Hello bayt.com really i was a guest in Luxor when i met my friend Hatem he is very polite and active man with cooperative personality ,i recommend this truly

Ahmed Hammam

Jan 2014

Jan 2014

مدير مكاتب أمامية بقرية سندريلا السياحيةColleague

- السلام عليكم بيت دوت كوم وبعد أوصي بأن السيد/حاتم النوبي من اخلص الاصدقاء والزملاء الذين قابلتهم سواء في العمل أو غيره وهذا من خلال معرفتي به عن قرب وليس مجاملة وأتمنى له ولكم التوفيق

eslam sammer

Oct 2012

Oct 2012

مسئول سنتر ليجا لألعاب البلاي ستيشنPartner

Hello Bayt.com ,Really i knew Hatem El noby from 8 years ago, he is a good man ,loyal,friendly and like his work whatever whereever so this my true recommendation . Good Luck

Hobbies

  • Enjoy different cultures, Play sports, Horse riding, Travel and Reading.