Monitoring and Evaluation Officer
Norwegian refugees council
Total years of experience :7 years, 0 Months
1. Ensure the timely and accurate uploading of all data collected by FOOD SECURITY staff and partner onto the database.
2. Monitor and analysis and provide technical assistant Cash distribution activities.
3. Market monitoring.
4. Oversee the operations of the database an Mobenzi data collection software, conducting repairs, updates and improvements as required
5. Contribute to the development and improvement of the FOOD SECURITY team’s data collection methods and tools
6. Conduct regular trainings to FOOD SECURITY staff atom prove the quality of the data being collected
7. Provide quality control and oversight the data that is being collected, identifying and addressing errors in collection or input
8. Support and contribute to the development of data management systems through documentation, implementation and coordination of standardized information flows
9. Liaise with other staff and partners to understand IM needs and best practice
10. Design and maintain information management database and tools to address FOOD SECURITY IM needs
11. Ensure database is regularly updated with information of beneficiaries and needs
12. Designing intake forms and data collection tools for the field.
13. Responsible for developing and ensuring the effective use of field feedback mechanism
14. Support the analysis, reporting and visualization of program data needed for different reporting
15. Ensure that IM related data to FOOD SECURITY is up to date at all time
16. Comply monthly reports for FOOD SECURITY south team
Main Job Tasks and Responsibilities :-
• draft quality assurance policies and procedures
• interpret and implement quality assurance standards
• evaluate adequacy of quality assurance standards
• devise sampling procedures and directions for recording and reporting quality data
• review the implementation and efficiency of quality and inspection systems
• plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality
• document internal audits and other quality assurance activities
• investigate customer complaints and non-conformance issues
• collect and compile statistical quality data
• analyze data to identify areas for improvement in the quality system
• develop, recommend and monitor corrective and preventive actions
• prepare reports to communicate outcomes of quality activities
• identify training needs and organize training interventions to meet quality standards
• coordinate and support on-site audits conducted by external providers
• evaluate audit findings and implement appropriate corrective actions
• monitor risk management activities
• responsible for document management systems
• assure ongoing compliance with quality and industry regulatory requirements
Excellent Customer service skills,
Excellent with CRM - Customer relationship management - Modules
Answer telephones and transfer to appropriate staff member
Meet and greet clients and visitors
Managing File & Maintain hard copy and electronic filing system & Working on Documents Management System..
Handling some accounting issues & Research, price, and purchase office furniture and supplies.
Coordinate and maintain records for staff office space, phones, parking, company credit cards and office keys
Assisting with all aspects of administrative management, directory maintenance, logistics, equipment inventory and storage
Managing inventory of assets and supplies, sourcing for suppliers (vendors) and submitting invoices
Coordinating between departments and operating units in resolving day-to-day administrative and operational problems
Scheduling and coordinating meetings, interviews, events and other similar activities
Handle incoming & outgoing mail & Fax and other material
Preparing business correspondence ( Using Microsoft office, word, excel, access, outlook, spreadsheets and all AP entry in Lawson 10 key *calculator
Address all employees concerns in accordance with company policies and government regulations
Communicate verbally and in writing to answer inquiries and provide information
Prepare and distribute payroll for staff
Performing multifaceted general office support
Preparing meeting minutes, meeting notes and internal support materials.
Coordinate the flow of information both internally and externally
All Day-to-day operation matters
Answer telephones and transfer to appropriate staff member
Meet and greet clients and visitors
Managing File & Maintain hard copy and electronic filing system & Working on Documents Management System..
Handling some accounting issues & Research, price, and purchase office furniture and supplies.
Handle incoming & outgoing mail & Fax and other material
Preparing business correspondence ( Using Microsoft office, word, excel, access, outlook, spreadsheets and all
Address all employees concerns in accordance with company policies and government regulations
Communicate verbally and in writing to answer inquiries and provide information
Performing multifaceted general office support
All Day-to-day operation matters
Provide technical support to users for (all PC hardware & Software, emails, desktop, laptop, printers, scanner ….)
Diagnose hardware/software faults and solve technical problems.
Install and configure operating systems and software .
Internet research issue.
Commercial letter & Document Control
.
Microsoft office skills like (word, excel, power point, access)
Management information systems