Hathal AlOtaibi

Responsible for identifying, cultivating and securing key strategic partnerships in support of driving awareness and activation opportunities supporting the business strategy objectives.
Oversees the development of country partnership strategies by building strong relationships with local ministerial and relevant governmental and private counterparts in the priority country to ensure positive and constructive relationships are developed and maintained.

Heading CITC in Eastern and Northern regions and representing MCIT in all governmental councils and committees.
Successfully rolled out CITC presence in in two regions, (Northern Borders and alJouf) through effective engagement with main governmental and private sector stakeholders.
Documented, redesigned, automated all business processes at CITC Branches to help beneficiaries of CITC services to get the services they need 24/7 from anywhere In the world.
Developed an SLA documents that defines the quality of services provided metrics to measure performance and compliance.
Effectively engaged with main stakeholders including, Saudi Aramco, Sabic, Chamber of commerce which helped ensure compliance to CITC regulatory requirements.
Successfully rolled out inspection campaign on licensees spanning three regions in KSA in collaboration with Police departments.
Proactively representing CITC in all C-level Governmental and semi governmental entities in the regions under my supervision, including but not limited to
Development Authorities.
Emergency committees
Mega Projects.

• Worked on many projects with CITC consultants to regulate and introduce new technologies .
• Develop, articulate and advocate internal solutions concerning all regulatory operational issues such as on Quality of Service, Numbering & Spectrum Management
• Develop and oversee Licensing Compliance policy and ensure all SP’s compliance with license and regulatory requirements.
• Participate in Dispute resolution Comities between service providers.
• Updating and approving interconnection agreements.
• Monitor license obligations and rights as they apply to all SP’s. Identify requirements - co-ordinate the information collation and submission through the appropriate channels.
• Participate in the smart CITC program to transform all services provided by CITC into online services.
• Represent CITC in ITU working party 5 B meetings at ITU headquarter in Geneva.

Responsible for issuing project charter, RFP, bids evaluation.
Support and follow up in completing initiatives charters and plans
Coordinate with project owners to discuss operations progress
Coordinate with internal VRO departments to ensure the right support for initiatives execution
Report VRO performance  results to the ADAA on quarterly basis.
Coordinate with internal and external stakeholders to facilitate the execution of initiative

The Communications and Information Technology Commission (CITC) is the information and communications technology sector (ICT) regulator in the Kingdom of Saudi Arabia.

Accomplishments:
• Worked on many projects with CITC consultants to regulate and introduce new technologies .
• Develop, articulate and advocate internal solutions concerning all regulatory operational issues such as on Quality of Service, Numbering & Spectrum Management
• Develop and oversee Licensing Compliance policy and ensure all SP’s compliance with license and regulatory requirements.
• Monitor license obligations and rights as they apply to all SP’s. Identify requirements - co-ordinate the information collation and submission through the appropriate channels.
• Participate in the smart citc program to transform all services provided by CITC into online services.
• Represent CITC in ITU working party 5 B meetings at ITU headquarter in Geneva.

• Member and trusted Technical Advisor of the permanent committee for fighting technology crimes at Sharqia Amara since 2010.
• Represented CITC in meeting with high government officials including Eastern Province Emara deputy, Sharqia Amana, etc.
• Entrusted to serve as legal representative of CITC before the judicial authorities within the scope of the relevant branch.
• Served as the Acting Manager in the absence of Region Manager.

Key Responsibilities:
• Heading the Eastern Province branch, receiving and reviewing license applications submitted by individuals, institutions, companies and governmental bodies for ICT services.
• Administering licensing activities relating to the import and operation of telecommunications equipment. Proffering strategic consultation on the type of authorized equipment and devices to enter into ICT services market.
• Evaluating the application received for import and clearance of ICT equipment through the customs inlets in the area of the branch.
• Conducting technical inspection of ICT equipment incoming through the customs inlets ensuring conformance to specifications approved by the CITC.
• Ensuring Regulatory Compliance with national regulatory framework during
- issuance & cancellation of international/regional paging signaling for maritime units through the branches.
- issuance of maritime mobile service identity (MMSI) numbers through the branches.
- issuance and renewal of maritime wireless equipment licenses and collection of their due fees through the SADAD payment system in the CITC.
• Applying functional expertise for conducting technical inspection of wireless maritime wireless equipment installed on marine unit ships that enter the territorial waters for their registration under the Saudi flag.
• Receiving applications for the issuance, renewal, cancellation and amendment of license of the different frequencies wireless equipment as well as amateur radio licenses.
• Assessing individual applications received by the branch for satellite search and rescue operations.
• Updating details of the licensed service providers in the SADAD payment system database.

Key Responsibilities:
• Planned and executed wireline conveyed logging operations. Collated petrophysical data, accountable for pre-planning, job execution, post-job analysis, and ensuring the overall performance of company assets, while adhering to company safety guidelines and maintaining a safe work environment.
• Performed perforation operations, drove process improvement and cost reductions through development and implementation of lean practices.
• Acquired proficiency in different logging services including production logging, neutron-gamma-ray logging, corrosion and cement evaluation.
• Facilitated client communications, strove to achieve total customer satisfaction through flawless execution/ adherence to pre-established customer critical success factors.
• Led a team of Field Engineers, enhanced both process efficiency and asset value through optimized teamwork. Managed multicultural workforce under harsh and severe field conditions.
• Compiled weekly reports for individual and team performance. Provided performance feedback, delegated assignments and arranged training opportunities to secure staff empowerment and self-sufficiency.

Previous Professional Experiences:
Date: Grader (Part Time Job), King Fahd University of Petroleum & Minerals, Dhahran, Saudi Arabia