HR - Training & Development Incharge
Abu Issa Holding
مجموع سنوات الخبرة :5 years, 11 أشهر
- Handled all training responsibilities related to AbuIssa Holding (4700+ employees and 119 sister companies)
- Conduct appraisals
- Produce training materials for in-house courses
- Evaluate training and development programs
- Research new technologies and methodologies in workplace learning and present this research
- Keep up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses
- Help line managers and trainers solve specific training problems, either on a one-to-one basis or in groups
- Design and expand training and development programs based on the needs of the organization and the individual
- Consider the costs of planned programs and keep within budgets as assessing the return on investment of any training or development programs is becoming increasingly important
- Coordinated complex international training and processed multi-currency expense reports for AbuIssa New York - South Africa - Turkey - UAE - KSA- Bahrain -Jordan
- Facilitated and trained all new hires and responsible for new employee orientation
- Provide administrative & training support for HR Business Partners
- Company News Letter Design.
- Facilitating human resources processes
- Ensuring the effective utilization of plans related to HR programs and services
- Met with employees daily to answer their benefits related issues or questions
- Accurately produced 500 retention letters, organized employee survey distribution, and processed domestic & international employee awards
- Provided Administrative support to HR Director and HR Generalist as well as the Director of Operations
- Facilitated and trained all new hires and responsible for new employee orientation
- Assisting with the performance review and termination processes
- Assisting with the recruitment and interview processes
- Assisting with new employee hiring processes
- Provide administrative support for HR Business Partners.
Under the direction of the immediate supervisor, participates in the customer service and merchandising activities of the unit. Answers enquiries and provides information regarding the unit's products and services. Participates in maintaining an area of the sales floor. Completes order forms and invoices.
• Responds to customer enquiries to provide information on units products and services.
• Assists customers in locating and ordering the unit's products.
• Completes order forms and requisitions. Consults documentation to verify order information.
• Follows up on orders. Liaises with suppliers and communicates with clients concerning the status of outstanding orders.
• Prepares invoices and follows up on related queries. Processes credit card sales for telephone or mail orders.
• Participates in maintaining an area of the sales floor. Orders and restocks merchandise.
• Assists in preparing promotional displays. Verifies prices, codes and condition of merchandise, and makes adjustments.
• Processes warranty claims concerning external repairs. Participates in taking inventory. Removes and prepares stock for return to supplier.
• Maintains a filing system appropriate to the activities of the unit, including inventory and customer database. Assists in training of others.
• Uses equipment such as a computer terminal, printer, telephone, calculator, microfiche, photocopier, fax machine and other office Equipment.