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Hawra Mohammed, Customer Service Specialist

Hawra Mohammed

Customer Service Specialist·Alkawther Water

Saudi Arabia

Higher diploma, Public Relations

Work experience

Total years of experience: 6 years, 1 months

Customer Service Specialist

July 2024 - Present

Alkawther Water

Dammam, Saudi Arabia

July 2024 - Present

استقبال المكالمات من طلبات وشكاوي وحلها ورفع الطلبات .. فرز بيانات العملاء بشكل يومي .. التواصل معا العملاء في حال في عروض .. والتواصل واتس اب

Company industry:
Industrial Production

Sales representative

January 2020 - January 2024

Alhokair fashion retail

Dammam, Saudi Arabia

January 2020 - January 2024

ممثلة مبيعات .. استقبال الزبائن وتلبية احياجهم وخدمتهم وعرض المنتجات بالمحل ومحاسبتهم

Company industry:
Retail & Wholesale

Casher and administrator

January 2019 - January 2019

Mr.rise restaurant

Dammam, Saudi Arabia

January 2019 - January 2019

كاشير وخدمة زباين .. وادارة العمال بالمطعم

Company industry:
Food & Beverage Production

Education

Academy of learning career and business college

January 2016

January 2016

Higher diploma, Public Relations

Saudi Arabia

University of Dammam

January 2013

January 2013

Diploma, Computer Science

Saudi Arabia

Skills

ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
COMPUTER AIDED DESIGN
Intermediate
COMPUTER AIDED DESIGN
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
EMPLOYEE RELATIONS
Intermediate
EMPLOYEE RELATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
SALES
Intermediate
SALES
Intermediate
WILLINGNESS TO LEARN
Intermediate
WILLINGNESS TO LEARN
Intermediate

Training and Certifications

Certifications
Microstation &3D MAX
Auto CAD
Certificate of Administrative secretarial & Electronic archive

Training
دورة تطويريةفن المبيعات ومهارات البيع