Call Center Agent
Magrabi Hospitals And Centers
Total years of experience :2 years, 7 Months
Answer patient phone calls and provide them with the information that they request.
Resolve patient complaints in a fair manner.
Elevate patient concerns to managers and supervisors as needed.
Provide exceptional patient support in every phone call.
Maintain printed and digital employee records. Scheduling meetings.
Respond to customer inquiries via email or phone.
Managing and ordering office supplies required for the office.
Organizing company documents in file system for electronic archiving.