haya khattab, Manager

haya khattab

Manager

Servcorp

Location
Lebanon - Beirut
Education
Bachelor's degree, Advertising
Experience
16 years, 7 Months

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Work Experience

Total years of experience :16 years, 7 Months

Manager at Servcorp
  • France
  • My current job since May 2016

Servcorp offers the world’s finest Serviced and Virtual Offices solutions. Founded in Sydney in 1978, Servcorp now operates an international network of prime city locations throughout Australia, New Zealand, Japan, China, South-East Asia, India, Europe, the Middle East, United Kingdom, and United States.
Servcorp’s office and IT solutions enable companies of any size to operate with the corporate presence, IT, infrastructure and support of a multi-national organization, without having the associated overheads normally required to do so.
Specialties
Serviced Office, Virtual Office, Meeting Rooms, Address, Receptionists
Main Responsibilities:
 Manage a team in Lebanon
 Train the team on Servcorp standards and protocol
 Keep up with the real estate market in the region
 Deal with floor clients and new leads
 Work on CRM and enrich database
 Work on OTIIS for invoicing, finance and accounting
 Meet monthly targets
 Analyze P&L
 Report to GM directly
 Attend training and conferences relevant to my position and job description
 Participate in workshops related to the industry
Key Achievements:
1. Meet with the monthly targets
2. Introduce new services to the market
3. Keep up with economic situation relevant to the real estate market, or any situation that can influence or have an impact on the sector
4. Handle Marketing in Lebanon
5. Create awareness
6. Market services aggressively due to increased competition.

Manager at Servcorp
  • Lebanon - Beirut
  • July 2015 to April 2016

Servcorp offers the world’s finest Serviced and Virtual Offices solutions. Founded in Sydney in 1978, Servcorp now operates an international network of prime city locations throughout Australia, New Zealand, Japan, China, South-East Asia, India, Europe, the Middle East, United Kingdom, and United States.
Servcorp’s office and IT solutions enable companies of any size to operate with the corporate presence, IT, infrastructure and support of a multi-national organization, without having the associated overheads normally required to do so.
Specialties
Serviced Office, Virtual Office, Meeting Rooms, Address, Receptionists
Main Responsibilities:
 Manage a team in Lebanon
 Train the team on Servcorp standards and protocol
 Keep up with the real estate market in the region
 Deal with floor clients and new leads
 Work on CRM and enrich database
 Work on OTIIS for invoicing, finance and accounting
 Meet monthly targets
 Analyze P&L
 Report to GM directly
 Attend training and conferences relevant to my position and job description
 Participate in workshops related to the industry
Key Achievements:
1. Meet with the monthly targets
2. Introduce new services to the market
3. Keep up with economic situation relevant to the real estate market, or any situation that can influence or have an impact on the sector
4. Handle Marketing in Lebanon
5. Create awareness
6. Market services aggressively due to increased competition.

Sales and Marketing Manager at 961Media
  • Lebanon - Beirut
  • January 2012 to June 2015

961Media Company is part of Jomaa group, one of the leading companies in Lebanon.
The company represents a well reputable Lebanese TV channel that also broadcasts all over the world, as well as mobile services, VAS, mobile applications and diversified websites (news, social, etc…)
The company deals with national and international agencies and clients, and provides high end services, in collaboration with its sister company “DoubleU”, the service provider, app developer and telecom company.

961Media also works as an inhouse agency for a group of companies specializing in a variety of fields such as, telecom, VAS, media units and online research.


Main Responsibilities:

•Manage a sales team for multiple medias and services provided by the company and other companies
•Find ways to increase ratings and gain more clients by maintaining credibility.
•Build campaigns for new clients; TV campaigns, outdoors, print etc…
•Create Media plans for existing clients, and coming up with new and developed marketing strategies.
•Develop services and mobile applications for all platforms and users for national and international clients
•Run campaigns through: bulk SMS, bulk emails and Breaking news services
•Market research
•Responsible for a portfolio of clients
•Meet up with deadlines for all services and clients
•Take care of all online media related issues and digital campaigns
•Coordinate with post production and graphic design agencies, for ad production.
•Maintain excellent relationship and create a healthy work environment for existing clients.
•Maintain effective and responsive communication with the upper management and other team members.
•Meet monthly targets for all service provided and Medias represented.
•Help with the production of New TV shows, in terms to attract new clients by increasing the channels ratings.
•Record V.Os for multiple Ads and services for the Arab Countries.
•Train interns and junior sales people



Key Achievements:

Meet with the monthly targets
Find new markets and clients
Increase channel’s ratings
Create awareness for new and developed services
Market services aggressively due to increased competition.

Senior Account Executive at centrum
  • Lebanon - Beirut
  • October 2010 to January 2012

Centrum is a well reputable media company in Lebanon.
The company owns a large Outdoor Network consisting of billboards, LED screens and scaffoldings covering all Lebanon, as well as print media.
The company also represents national and international fashion and social magazines, highly rated in the region and very well known.
The company deals with national and international agencies and clients; it also does social events in the region and participates in many exhibitions.


Main Responsibilities:

•Work amongst a team of people to meet monthly targets
•Responsible for a fashion magazine
•Come up with new ideas for the magazine; to increase its ratings and attract new readers in terms to attract new advertisers.
•Help with the editing, shootings and display of the magazine.
•Coordinate with clients and agencies
•Maintain excellent relationship and create a healthy work environment for existing clients.
•Maintain effective and responsive communication with the upper management and other team members.
•Follow up with deals, clients and meet deadlines (publication dates)



Key Achievements:

Meet with the monthly targets
Increase magazine’s ratings
Market the magazine through outdoors panels, exhibitions and events.

NMS – Account Executive at NMS
  • Lebanon - Beirut
  • October 2009 to October 2010

NMS is a media representative company located in Lebanon.
The company represents a local TV channel as well as other well known publications.
The company deals with national and international agencies and clients; it also does social events in the region.


Main Responsibilities:

•Work amongst a team of people to meet monthly targets
•Work on getting new clients and attracting new advertisers by creating new and appealing TV shows.
•Help maintain current advertisers by keeping a good business relationship with them.
•Help organizing events to promote our TV station and publications.
•Deal with clients and agencies on daily basis.
•Meet with new advertisers and help with building media plans and launching new campaigns.
•Maintain effective and responsive communication with the upper management and other team members.
•Monitoring other TV stations and publications, to be able to compete and maintain our share of the market (and try increasing it).




Key Achievements:

Monitor the competitors and provide daily reports to help boost our sales and ratings.
Developing new sales techniques.
Work on promoting and creating awareness for our Medias.

Account Executive at AWI Group
  • Lebanon - Beirut
  • October 2007 to October 2009

AWI Group is a publishing company with main offices in Beirut and Dubai. The company owns a portfolio of publications throughout the Middle East, including Al-Balad Newspaper, Al-Waseet International, Layalina, Fortune Arabia, Marie Claire Arabia, Top Gear, GALA Magazine.

Main Responsibilities:

•Work amongst a team of people to meet monthly targets
•Work on getting new clients and attracting new advertisers by creating an appealing environment for incomers.
•Monitor other local publications to help find flaws and work on ways to improve our work
•Visit clients on daily basis and meet up with new advertisers.
•Build a portfolio of clients and keep a good relationship with them
•Participate in events to help promoting the publications
•Attend social events in the region to stay in touch with clients and other publications.



Key Achievements:

Monitor the competitors and provide daily reports to help boost our sales and ratings.
Establishing good relationship with clients and agencies.
Knowing the market well enough to handle the publications in the best way.

Education

Bachelor's degree, Advertising
  • at American University of Science and technology
  • January 2009

:

Specialties & Skills

Advertising
Public Relations
Marketing
advertising
CUSTOMER RELATIONS
EXHIBITIONS
FASHION
MARKETING
NETWORKING
ORGANIZATIONAL SKILLS
PRINT MEDIA
PUBLICITY
digital media

Languages

Arabic
Expert
English
Expert
French
Expert

Hobbies

  • Photography
  • Traveling
  • food enthusiast