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Haya Mukhiber, Administrative Assistant

Haya Mukhiber

Administrative Assistant·Black Oud Perfumes and Cosmetics

United Arab Emirates

Bachelor's degree, Small & Medium Project Management

Work experience

Total years of experience: 6 years, 7 months

Administrative Assistant

January 2025 - January 2026

Black Oud Perfumes and Cosmetics

Dubai, United Arab Emirates

January 2025 - January 2026

Coordinated over 100 executive meetings and appointments annually with a high level
of accuracy.
Managed executive calendars and travel arrangements, reducing scheduling conflicts
by 30%.
Handled confidential documentation and correspondence while maintaining 100%
accuracy and discretion.
Supported daily administrative operations for a team of 20+ employees, ensuring
smooth workflow and communication.
Company industry:
Perfume & Cosmetics
Job role:
Administration

Executive Secretary

January 2024 - January 2025

British Language Training Center (ETC)

As-Suwayda, Syria

January 2024 - January 2025

• Handled complex client inquiries, maintaining top-tier customer satisfaction
metrics.
Company industry:
Training & Education Center
Job role:
Secretarial

Executive Secretary

January 2024 - January 2025

British LanguageTraining Center(ETC)

As-Suwayda, Syria

January 2024 - January 2025

Managed, coordinated, and streamlined more than 20 high-priority daily appointments
efficiently.
Supported the student registration pipeline, significantly improving response times for
new applicants.
Handled complex client inquiries, maintaining top-tier customer satisfaction metrics.
Company industry:
Training & Education Center
Job role:
Secretarial

Receptionist

July 2019 - July 2024

Al Manara Virtual School

As-Suwayda, Syria

July 2019 - July 2024

• Managed corporate switchboards, screening and directing incoming phone calls
professionally.
Company industry:
Training & Education Center
Job role:
Customer Service and Call Center

Receptionist

July 2019 - July 2024

AlManara VirtualSchool–

As-Suwayda, Syria

July 2019 - July 2024

Welcomed digital and physical clients, serving as the primary face of the educational
institution.
Managed corporate switchboards, screening and directing incoming phone calls
professionally.
Coordinated school-wide correspondence, distributions, and vital internal office
communication.
Company industry:
Primary, Prep, & Secondary School
Job role:
Customer Service and Call Center

Education

جامعة دمشق

January 2025

January 2025

Bachelor's degree, Small & Medium Project Management

Syria

Skills

BUSINESS ACUMEN
Intermediate
BUSINESS ACUMEN
Intermediate
CONFIGURATION MANAGEMENT
Intermediate
CONFIGURATION MANAGEMENT
Intermediate
CUSTOMER RETENTION
Intermediate
CUSTOMER RETENTION
Intermediate
EDUCATIONAL ADMINISTRATION
Intermediate
EDUCATIONAL ADMINISTRATION
Intermediate
ENTERPRISE SALES
Intermediate
ENTERPRISE SALES
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
OFFICE MANAGEMENT
Intermediate
OFFICE MANAGEMENT
Intermediate
BUSINESS CORRESPONDENCE
Intermediate
BUSINESS CORRESPONDENCE
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CURRICULUM DEVELOPMENT
Intermediate
CURRICULUM DEVELOPMENT
Intermediate
FLEXIBLE TYPE
Intermediate
FLEXIBLE TYPE
Intermediate
PROFESSIONALISM
Intermediate
PROFESSIONALISM
Intermediate
SECRETARIAL EXPERIENCE
Intermediate
SECRETARIAL EXPERIENCE
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
CASH HANDLING
Intermediate
CASH HANDLING
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROFESSIONAL COMMUNICATION
Intermediate
PROFESSIONAL COMMUNICATION
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate

Languages

Arabic
Native Speaker

Training and Certifications

Certifications
Human Resources Management Course
Office Management and Secretarial Course
Human Resources Management Course
Office Management and Secretarial Course
Office Management and Secretarial Course
Human Resources Management Course