هيام بدر, Senior Training Coordinator

هيام بدر

Senior Training Coordinator

Chartered Center of Finance & Management

البلد
الإمارات العربية المتحدة - أبو ظبي
التعليم
بكالوريوس, Business Administration
الخبرات
14 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :14 years, 10 أشهر

Senior Training Coordinator في Chartered Center of Finance & Management
  • الإمارات العربية المتحدة - أبو ظبي
  • أشغل هذه الوظيفة منذ أغسطس 2015

Establish & maintain professional relation with customer
Carry out the direct marketing activities such as telemarketing and research to market for the assigned course
Report inquiries, requests, recommendations and feedback received from customers immediately while marketing the courses
Represent the company while running the courses in hotels and assist the instructors and participants
Assist Training Manager in giving trainings of soft skills and team building events
Hold daily meetings with team members to discuss the event status and other issues that require immediate attention
Build a positive spirit with the team and the company as well as establish and maintain professional relationship with clients, especially the training departments of client companies
Compliance with financial policies and procedures of company
Preparing offers, tenders and all applicable documents as per company policies and procedures
Identify the sales opportunities and presenting benefits and key features of products effectively to acquire new business
Maintain and update database of client and other applicable records.
Monitoring and analyzing of all sales activities, reporting, and maintaining sales files

housing department and secretary assistant manager hospital في Seha - General Authority Of Health For The Emirates Of Abu Dhabi (HAAD)
  • الإمارات العربية المتحدة - أبو ظبي
  • مايو 2009 إلى مايو 2013

»Developing and managing the budget department.
»Update and maintain SEHA housing System on Oracle.
»Interact with & provide assistance to internal/external auditors to facilitate completion of audits
»Through the development and refinement of compensation packages
»Dealt appropriately with complaints when necessary
»Process management of all contract renewals with SEHA Oracle
»Carryout monthly inventories for hospital accommodation blocks with the housing manger
»To accept additional responsibilities as requested by the hospital operations manager assistant
»To educate staff on the hospital fire policy and emergency procedures.
»To deal appropriately with complaints with necessary
»Providing a high level of internal customer service at all times to enable efficient operations of the business
»Built team spirit as a supervisor by ensuring that staff were supported to meet testing team
»Ability to build rapport with customers in a short time evidenced by working
»Implementing recommending and training the staff
»Ability to oversee the functions and providing essential instructions to the staff
»Ability Improves workflow and simplify reporting procedures Reads and responds to correspondence
»Meeting with prospective residents, identifying their housing needs, interviewing them to determine
Eligibility, preparing leases and conducting move-ins and move-outs, maintaining resident files, verifying
amount paid, re
»Focus to maintain excellent tenant/owner relations by implementing open communication at all times
»Handled residents' questions, complaints and concerns and took the necessary steps to resolve the situation
»Posted rent payments and prepared bank deposits as well as following up on collections. Other duties implied: sending documentation to Corporate Office and following up on vendor payment inquiries
»Assisted in the management of efficient operation of the property consistent with policies and procedures, even during understaffed periods
»Main activities and responsibilities Responsible for providing leadership to the Planning and housing department and for management of its human, material, and financial resources. Actively report to the VP of Planning & External Relations. Expected to continually formulate plans for the operation of the department that is in alignment with the corporation's mission and vision.

Accountant في al corniche hospital
  • الإمارات العربية المتحدة - أبو ظبي
  • مايو 2007 إلى مايو 2009

»Process payments
»Provides support to the accounting and financial reporting systems.
»Prepares financial reports as requested by the Financial Manager and the Finance Assistant
»Maintains the financial filing system and files financial documents as required.
»Enters financial data into accounting system
»Performs other financial duties as may be assigned by the Financial Manager and the Finance Assistant
»Verify calculations & input computer codes
»Check ledgers, statements
»Prepare cheques for payment
»Maintain accurate financial records, including data input to the computer.
»Prepare Daily Reconciliation
»Experience in financial assistant roles in the commercial and voluntary sector with competence in business.
»Liaising with the company's auditors.
»Involved in preparing monthly management accounts.
»Helping departments to plan, manage and report their budgets forecasts.
»Supporting the business by assisting to produce accurate financial and
»Management accounting information on which financial decisions are based.
»Also involved in compiling financial reports and analyses, whilst working to strict deadlines
»Arranging the payment of staff salaries through the computerised payroll system.
»Calculating and recording sickness payments and processing time sheets.
»Calculating payroll from timesheets and general payroll administration.
»Ensuring all permanent & temporary staff are paid on time.
»Maintaining accurate records of sick/maternity/parental leave.
»Completion and submission of payroll year end.
»Providing training & support to new employees and more junior members of the team.
»Attach new employees to the computerised pay system.
»Answering queries from staff or external bodies promptly.

الخلفية التعليمية

بكالوريوس, Business Administration
  • في AIN SHAMIS
  • يوليو 2010

Specialties & Skills

Housing
Administration
Customer Service
Accounting

اللغات

الانجليزية
متمرّس

التدريب و الشهادات

Training in Internal Auditor From Institute of Internal Auditor, IIA (الشهادة)
» Total Quality Management training course. (الشهادة)
تاريخ الدورة:
August 2014
Certified Financial Institute, CFC “from The Institute of Financial Consultants - USA” (الشهادة)
» Service Excellence training course (الشهادة)
Human Resource Professional training course (الشهادة)