hayan sleiman, Junior Team leader

hayan sleiman

Junior Team leader

Exclusive Management

Location
Qatar - Doha
Education
Bachelor's degree, Business Administration
Experience
12 years, 2 Months

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Work Experience

Total years of experience :12 years, 2 Months

Junior Team leader at Exclusive Management
  • Lebanon - Beirut
  • June 2022 to August 2022

• Facilitate direct sales by instructing team members to inform customers about new arrivals in the company and encouraging them to make sales.
• Follow up sales delivery to customers and inquire about their user experience of goods purchased, making use of their feedback in rating customer satisfaction.
• Ensure proper documentation in the information system in due time and check through them for accuracy.
• Interact closely with other team members in the course of work to ensure that everyone is carried along and updated on work progress in order to achieve maximum results.
• Create good relationship with team members and motivate them to put in their best to work in order to achieve maximum results.
• Evaluate sales records periodically to make balances and ensure that sales figures tally with number of memberships sold.
• Coach team members on the best ways to carry out their duties by transferring expert knowledge to them to boost their skills.
• Motivate team members to ensure best sales results and costumer feedback.

Sales Representative at Pharmanet
  • Lebanon - Zahle
  • June 2017 to June 2022

• Accountable for the achievement of sales volumes by category
• Develop strong relationships with customers and initiate negotiation of the contract
• Organize daily field visits and follow-up with stores in assigned area to ensure availability of products
• Report market intelligence (sales analysis, monthly initiative implementations, competitor activities, launches, customer plans, and shopper profiles) to sales management
• Ensure that the promotional plan is implemented effectively and efficiently in store
• Ensure correct product handling and condition on shelf as per company policy and follow-up with merchandisers to resolve any issues that may arise
• Ensure on shelf availability of all products based on core distribution by communicating with the merchandiser and following-up with store visits
• Ensure collection and financial reconciliation made in line with the firm set payment terms
• Submit and maintain proper customer records, sales activities and other required reports and forms.

Logistics and Sales Assistant at NetPro
  • Lebanon - Zahle
  • April 2010 to February 2017

• Act upon submission of a dully approved Purchase Request (PR)
• Provide to customers receipt of PR, tracking number, confirmed target delivery date using customer-service oriented communication
• Regularly carry-out market analysis, collect from potential suppliers relevant documentation such as registration, tax certificates, owners’ ID, past contract references, invite most-technically-sound program personnel to conduct documented technical assessment, evaluate supplier’s capacity (warehouse, staff, etc); conduct Bridger Insight screening and build an individual supplier file for successfully prequalified vendors
• Draft purchase orders or contracts, as needed, using standard-approved templates
• Submit procurement files to relevant authorities for review and approval
• Collect supplier’s signature on all Purchase Order pages and provide copy of PO to supplier
• Collect invoice from vendor and control payment terms against purchase order (advance payments/installments already paid, etc.), issue procurement memo when necessary
• Attach GRN to procurement file with supplier’s invoice and facilitate prompt payment process from Finance team in line with payment terms
• Archive complete procurement file in grant-specific file box
• Archive soft-copy of procurement files following the following structure
• Update inventory report (below 500 $)
• Finalize any adminstrative paper work related to Logistics department.

Education

Bachelor's degree, Business Administration
  • at Lebanese International University
  • June 2016

I had 6 projects to graduate: Investment Banking Account Management Breakeven Analysis Stakeholder Benefits Analysis Minimize Loss and Maximize Profits Study Net income Dissecting for more Investments

Specialties & Skills

Team Player
Team Motivator
Logistics
Public Relations
Microsoft Outlook
Microsoft Office
negotiation
purchasing
sales coordination
Self Motivated
supervising
outlook
problem solving
planning

Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.



Languages

Arabic
Native Speaker
English
Expert

Memberships

Lebanese Civil Defense
  • Emergency
  • January 2020

Training and Certifications

Tele Sales (Training)
Training Institute:
Ex Man
Date Attended:
June 2022
Duration:
45 hours
Open Day Sales (Training)
Training Institute:
Lebanese International University
Date Attended:
April 2016
Duration:
10 hours

Hobbies

  • Socializing
  • Swimming
  • photography