Hayat Al Farra, Administration Coordinator, Sustainability team (office of CEO)

Hayat Al Farra

Administration Coordinator, Sustainability team (office of CEO)

Masdar – Abu Dhabi Future Energy Company (A Mubadala Company)

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Mass Communication
Experience
18 years, 1 Months

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Work Experience

Total years of experience :18 years, 1 Months

Administration Coordinator, Sustainability team (office of CEO) at Masdar – Abu Dhabi Future Energy Company (A Mubadala Company)
  • United Arab Emirates - Abu Dhabi
  • My current job since April 2009

• Work within a team to process and handle successful workshops, lectures, events
• A key player in research works for team members
• Completed written translation tasks for team members
• Key role in organizing and keeping records of steering committee and technical meetings
• Communicate and handle incoming and outgoing electronic communications on behalf of team
members
• Assist manager with preparation of presentation materials
• Provide efficient and professional filing documentation for team members

Customer Relations Officer, Sales & Marketing department at Nakheel
  • United Arab Emirates - Dubai
  • July 2007 to March 2009

• Provide efficient and professional customer service to Nakheel’s clients
• Work within a team to process and handle successfully all client enquiries and complaints
• A key player in maintaining Nakheel’s brand and image and keeping its clients satisfied
• Key role member of property transfer department
• Handle document control activities (Receipt, filing, archiving, etc.)

Events & Relations Executive, Events Department at Dubai Press Club - TECOM Investments
  • United Arab Emirates - Dubai
  • June 2006 to May 2007

• Contributed to the overall advancement of the Dubai Press Club Membership System
• Organized several key press conferences and events
• Helped improve the yearly Ramadan seminar series, held at the Club
• Processed and coordinated member complaints, suggestions and enquiries
• Coordinated with national, regional and international journalists
• Coordinated several high profile (VIP) media visits to Dubai Press Club
• Translated important documents from Arabic to English
• Provided direct translation from Arabic to English for Dubai Press Club officials and visitors
• Acted as Master of Ceremonies for key press conferences

Intership, Communications Department at United Nations Development Office – UAE
  • United Arab Emirates - Abu Dhabi
  • May 2005 to July 2005

• Contributed, by conducting intensive online research, to Red Crescent Authority project Child
Camel Jockeys, among other projects.
• Developed a Marketing Database of PR and Advertising companies.
• Edited UNDP brochure and newspaper advertisements.
• Designed advertisements for Children’s Rights project and Women’s Rights project.

Education

Bachelor's degree, Mass Communication
  • at American University of Sharjah
  • June 2006

Concentration: Advertising Highlight: Won 2nd prize in the International Advertising Association (IAA) Competition. Coursework: Included Writing for Mass Communication and: • Developing and designing brochures, advertisements and posters. • Developing advertising campaigns for AUS, YAHOO and UNDP • Analyzing and solving many PR crises as well as media law cases • Analyzing advertising plans of several major organizations in the UAE • Conceptualizing and conducting many public opinion surveys

High school or equivalent, GCSE in Arabic & French
  • at International School of Choueifat – Sharjah
  • June 2002

Specialties & Skills

Administration
Press Conferences
Mass Communication

Languages

Arabic
Expert
English
Expert
French
Intermediate