Hayat Maarouf, Senior Representative

Hayat Maarouf

Senior Representative

Arabia Insurance Company

Location
United Arab Emirates
Education
High school or equivalent, science
Experience
30 years, 9 Months

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Work Experience

Total years of experience :30 years, 9 Months

Senior Representative at Arabia Insurance Company
  • United Arab Emirates
  • My current job since May 2005

Underwrite all motor classes within authority levels, risk appetite and performance guidelines.
Maintain existing and develop new relationships with clients, agents and brokers.
Receive insurance proposals from clients and review the rates and convey the same to the clients.
Issue motor policies and enter data into the computer system and make necessary corrections.
Provide technical support and guidance to colleagues upon referral.
Assure and contribute to the completion of monthly reports on business key performance indicators.
Preparing special quotes for fleet insurance requests.
Communicate with government agencies, brokers and key customers. Handling and following up their issues ensuring a smooth running of business.
Undertake any other duties reasonably required as appropriate within the scope of the job.

Junior Representative at Arabia Insurance Company
  • United Arab Emirates - Abu Dhabi
  • April 2004 to April 2005

(Non-Motor Dept.)

Drafting insurance contracts and terms (Property, Casualty, Liabilities, and Marine) .
Appraising insurance claims .
Procuring insurance services and obtaining quotes .
Ensures proper document classification, sorting, filing and proper archiving .
Managing insurance policies and coordinating with Insurers .
Identifying risks exposures and required coverage .
Preparing and updating insurance policies strategic objectives . Carry out pre-risk/follow up surveys and prepare related risks assessment reports.

Administrator at Arabia Insurance Company
  • United Arab Emirates - Abu Dhabi
  • March 2003 to March 2004

Receive new proposals from life sales force and check it if all documents and deposits are provided as per company requirements and send the deposit money to the bank in daily basis, record all collected payments in the statement of life collections .
Maintain proper control and fallow up over the deposit receipt booklets available with life consultants .
Maintain all life policy files and other life related books and keep them up to date and complete .
Coordinate all correspondences between head office and the branch .
Prepare offers and quotations .
Keep proper controls over all life related activities in the branch .

Executive Secretary / HR at Arabia Insurance Company
  • United Arab Emirates - Abu Dhabi
  • February 1998 to February 2003

•Receive and send required faxes and maintain a proper register.
•Dispatch mail to the Head Office and maintain proper register.
.Maintain executive’s agenda and assist in planning appointments, meetings and conferences.
•Typing and printing necessary documents and correspondence and maintain proper filing.
•Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)
•Receive and screen phone calls and redirect them when appropriate.
•Make travel arrangements and hotel reservations.
•Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders.
•Handle confidential documents ensuring they remain secure.
•Maintain electronic and paper records ensuring information is organized and easily accessible.
•Conduct research and prepare presentations or reports as assigned.
•Controlling and Follow up all necessary public relations with immigrations Dept. and labour Dept.

Office Secretary at Omarco Decorate
  • United Arab Emirates - Abu Dhabi
  • July 1993 to November 1997

I assigned to handle the typing all communications and reports.
Organize and schedule meetings and appointments, Answer and direct phone calls.
Produce and distribute correspondence memos, letters, faxes and forms.
Assist in the preparation of regularly scheduled reports.
Handle incoming and safe keeps office supplies.
Develop and maintain a filing system.
Book travel arrangements and Order office supplies.
File and update contact information of employees, customers, suppliers and external partners.
Undertake occasional receptionist duties.
Carry out the other tasks as may be directed to my Boss for the smooth operation of the company.

Education

High school or equivalent, science
  • at Aisha Secondary School
  • July 1993

High School Diploma

Specialties & Skills

CUSTOMER RELATIONS
GESTIÓN DE ARCHIVOS
GOVERNMENT
INSURANCE
MICROSOFT MONEY
MICROSOFT OFFICE
POLICY ANALYSIS
PROPOSAL WRITING
TECHNICAL SUPPORT

Languages

Arabic
Expert
English
Expert

Training and Certifications

Basics of Insurance Program (Certificate)
Date Attended:
May 2010
Valid Until:
January 9999