هيثم أحمد

Career tasks:
 In evaluating the performance of employees and workers in all departments through their implementation of
quality standards.
 Establishing a terms, policies and procedures for quality and explained to the employees of the company staff
and training them and motivate them to work out.
 Carry out monitoring and internal audit all departments and sections to make sure the application of these
procedures.
 Work to improve and develop the quality and models currently in place in the company's actions are not
inconsistent with the overall objective of the laws and regulations.
 The issuance of rules and regulations relating to the application of these procedures and follow-up
implementation.
 Permanent control over the requirements of health and safety conditions in the factories and validated.
 Examination of raw materials and packaging supplied to the factory and make sure of the quality of the
materials used in manufacturing, and if they match the specifications, and request certificates of analysis of
materials used from the source.
 Permanent supervise the production processes in the factory and the cleanliness of the plant and its
surroundings cleaner staff and verification of compliance with quality standards.
 Direct supervision of quality and quality technicians and lab engineers.
 Participation Supervise the storage conditions in warehouses in both raw materials and the finished product
and make sure of the cooling in cars and refrigerators continuously expired.
 Respond to complaints received regarding the product after conducting the necessary tests and investigations.
 Periodic reporting the achievements and problems and failures to top management.

Achievements :
 Start up new lines product bakery.

 The establishment of quality team (QA, QC & LAB ).
 The establishment of Laboratory & quality lab manual and the application of official methods for
testing chemical or microbiological laboratory evidence.
 Establishment of an internal specifications for all raw materials and packaging materials as well as all
the final products.
 The application of quality systems and the global standard specifications ISO 22000/2018 & ISO
9001/2015 & BRC Issue 7.

In evaluating the performance of employees and workers in all departments through their implementation of

quality standards.

Establishing a terms, policies and procedures for quality and explained to the employees of the company staff

and training them and motivate them to work out.

Carry out monitoring and internal audit all departments and sections to make sure the application of these

procedures.

Work to improve and develop the quality and models currently in place in the company's actions are not

inconsistent with the overall objective of the laws and regulations.

The issuance of rules and regulations relating to the application of these procedures and follow-up

implementation.

Permanent control over the requirements of health and safety conditions in the factories and validated.

Examination of raw materials and packaging supplied to the factory and make sure of the quality of the

materials used in manufacturing, and if they match the specifications, and request certificates of analysis of

materials used from the source.

Permanent supervise the production processes in the factory and the cleanliness of the plant and its surroundings

cleaner staff and verification of compliance with quality standards.

Direct supervision of quality and quality technicians and lab engineers.

Participation Supervise the storage conditions in warehouses in both raw materials and the finished product and

make sure of the cooling in cars and refrigerators continuously expired.

Respond to complaints received regarding the product after conducting the necessary tests and investigations.

Periodic reporting the achievements and problems and failures to top management.

Achievements :

 Establishment of a system for monitoring operations and manufacturing.

 Working specifications for all packaging materials.

 Updating the internal specifications of the raw materials, making specifications for the new materials.

 Inspection of raw materials and compilation and monthly analysis of the results of the examination

(acceptable, rejected).

 Monitoring products during the period of validity per month (the withdrawal of samples and examined

monthly).

 Monthly analysis of weekly hygiene monitoring results.

 Verification of complaints about the quality of products and knowledge of the root causes and take the

necessary action with follow-up.

 Establishing a laboratory (chemical and microbiological).

 The application of quality systems and the global standard specifications ISO 22000/2005 & Iso 9001/2008

The application quality systems and the global standard specifications ISO 22000/2005 & ISO 9001/2008 and

specifications of special customers like Starbucks, outlets Total.

The establishment of quality team (QA &QC).

The establishment of Laboratory & quality lab manual and the application of official methods for testing

chemical or microbiological laboratory evidence.

Establishment of an internal specifications for all raw materials and packaging materials as well as all the final products.

*Control defects in products and maintaining the highest quality standards for products and customer confidence.

Responsibilities:
• Quality and Food Safety (Develops, establishes and maintains the Division Food Safety programs, as described by the (ISO 22000, BRC, YUM, AIB, HACCP) including but not limited to Food Safety based HACCP, Microbiological, Sanitation, Pest Control, Allergen Control, etc. to ensure products are produced in compliance law in conjunction with Company and customer standards).
• Manage Quality and Sanitation Departments effectively coaching and mentoring direct reports to effectively manage performance.
• Analyze food safety data including consumer complaints, customer feedback, finished product results, ingredient issues, etc., and works with manufacturing facilities to develop and initiate corrective action.
• Develop and implement production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports, to detect and resolve production problems.
• Plans, coordinates, and directs quality control program designed to ensure continuous production of products consistent with established standards: Develops and analyzes statistical data and product specifications to determine present standards and establish proposed quality and reliability expectancy of finished product.
• Assure plant compliance to established standards (ISO 9001/2008 ISO 14001/2004, ISO 22000/2005, OSHA, BRC, AIB and other relevant standards.). Accountable to see that all applicable government legislated requirements are adhered to in area of supervision.
• Ensure that consumers are provided with safe food, Ensures that members of the workforce follow company procedure by monitoring the activities of the workers.
• Managing the plant laboratory, assuring that the rigorous testing requirements of a food manufacturing facility are met or exceeded.
• Leading, coaching and training in all areas of product safety and compliance with applicable food safety laws, regulations and/or standards issued by regulatory agencies, and with corporate food safety policies, procedures and applicable standards.
• Plan, promote, and organize training activities related to quality management and food safety.
• Coordinates with Division Supply chain Manager to ensure supplier base is operating in support of our food safety strategies.
• Involved in building teams within the workforce and managing those teams by communicating what types of performance objectives the team might have.
• Design and develop quality control standards that can be applied to the entire manufacturing facility.
• Participates in new product development to ensure proper quality assurance and control plans can be implemented prior to beginning manufacturing.
• Ensure continuous improvement with suppliers and ingredients, packaging, work-in process (WIP), finished product and equipment.
• Manage process improvements and change initiatives using Lean manufacturing concepts as an enabler and establish operational metrics/key indicators for process control, communication and on-going quality process improvements to achieve Quality excellence.
• Develop and implement quality management strategy and plans, including resource, systems, timescales, financials, to support, contribute to, and integrate within, the organization’s annual business plan and long term strategy and to contribute to executive policy and strategy.
• Implementation of the calibration of all equipment inside the lab.

Achievements & Challenges:
• The application of quality systems and the global standard specifications, and specifications of special customers.
• The establishment of quality lab manual and the application of official methods for testing chemical or microbiological laboratory evidence.
• Establishment of an internal specifications for all raw materials and packaging materials as well as all the final products.
• Control defects in products and maintaining the highest quality standards for products and customer confidence.

1. Running the routine chemical analysis and microbiological examination
2. Draw the samples from the on-line production and Raw material
3. Issue the test results to be approved by the technical manager
4. Responsible for keeping the assigned equipment ready all time for running the analysis

• Following the Hygiene and Sanitary conditions in the production Department.
• Following the Hygiene for an personnel and taking a microbiological swabs.
• Following the Pest Control Plan with the pest control Company• As a Quality Controller In Following the Cleaning and Sanitizing Process in the Production Department

National service is a sacred duty approved by the country's constitution, which must
Every citizen has a duty to protect the country, and to maintain its independence, sovereignty and the integrity of national territory.
And the defense of the homeland is a sacred duty of every citizen

The service aims to prepare a national citizen to defend the homeland and to participate in the overall development of the country and contribute to peace in the world.

• As a Quality Controller In Following the Cleaning and Sanitizing Process in the Production Dep.
• Following the Hygiene and Sanitary conditions in the production Dep.
• Following the Hygiene for an personnel and taking a microbiological swabs.
• Following the Pest Control Plan with the pest control Company.