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تم إلغاء حظر المستخدم بنجاح
هيثم ربايعه, Support Services ( General Services) Manager

هيثم ربايعه

Support Services ( General Services) Manager·Inabensa Saudi Ltd - Abengoa

المملكة العربية السعودية

ماجستير, • Master Degree in Management of International Cooperation & NGO’s

الخبرة العملية

مجموع سنوات الخبرة: 25 سنوات, 2 أشهر

Support Services ( General Services) Manager

يناير 2013 - حتى الآن

Inabensa Saudi Ltd - Abengoa

جدة، المملكة العربية السعودية

يناير 2013 - حتى الآن

 Planning and managing various facilities contracts including utilities, Catering, transportation, cleanings and security
 Handling logistic issues, specially machinery, Tools & workshops, Manpower, Vehicles
 Purchase of equipment, spare parts and associated services in coordination with operational requirement.( using SAP program)
 Develop and negotiate vendors
 Check that adequate price competition exists and favourable supply arrangements are met
 Manages supplier performance and relationship to ensure delivery, quality, financial stability and in-service performance
 Planning, monitoring and controlling work by staff or contractors has been Completed satisfactorily and following up on any deficiencies.
 Ensures relationships with internal and external business partners proactively identifies performance opportunities.
 Handling communications and maintain the relationships with suppliers and clients
 Develops, prioritizes and manages the Facilities Management budget; monitors funds and tracks expenditures in accordance with established policies and procedures
 Handle expense reports, liaise with the Finance department of the company and also advises on budget status
 Assign and review all related work orders (WO’s), task orders (TO’s) and request for proposals (RFP’s)
 Evaluates cost and quality of services, goods, and supplies to ensure that quality and cost match contract specifications

مجال الشركة:
الصيانة التقنية
الدور الوظيفي:
النقل والخدمات اللوجستية

Projects manager

يناير 2012 - ديسمبر 2012

Union of Agricultural Work Committees (UAWC)

رام الله و البيرة، فلسطين

يناير 2012 - ديسمبر 2012

 Managing, following up, and monitoring projects.
 Preparing project’s annual work plan.
 Setting the work schedule.
 Preparing activity progress reports.
 Establish and maintain strong partnership and liaison with implementing partners
 Representing UAWC in some meeting, workshops.
 Preparing of capacity building plan for the beneficiaries
 Identifying areas where additional funding is needed.
 Assist in writing project proposals.
 Assist in organizing field mission schedules, seminar and workshops.
 Assisting in producing, as required, information and documentation related to the different fundraising activities.
 Identify technical assistance needs and arrange for the provision of needed assistance.

مجال الشركة:
خدمات الدعم التجاري الأخرى
الدور الوظيفي:
الإدارة

Public Relation & Customer Service Officer for Spain & Arab countries

مارس 2007 - أكتوبر 2011

Electronic Products

ألمانيا

مارس 2007 - أكتوبر 2011

 Maintain and develop a strong relationship with customers
 Deal with customers inquiries
 Searching for and Speaking with new customers and setting up appointments
 Provide professional quality assistance to customers through all available means (phone, e-mail, and visit )
 Cooperate and coordinate with team members to ensure optimum performance of Customer Care

مجال الشركة:
الإنتاج الصناعي
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Property Consultant, Sales & Leasing Officer

يونيو 2005 - فبراير 2007

Arnot Investment

أسبانيا

يونيو 2005 - فبراير 2007

 Arrange the sale of houses, businesses, flats, shops and plots on half of owners.
 Discuss the method of sale, presentation of property, costs and inspection times with the sellers
 Assess buyer’s needs and locate properties for their consideration.
 Take prospective buyers to inspect properties.
 Advise in merits of properties and terms of sale
 Promote sales of properties through advertisements, open houses etc.
 Act as intermediary in negotiations between buyers and sellers
 Draw up legal agreements between sellers and buyers
 Advise & answer client’s questions on market conditions, prices, mortgages, maintenance

مجال الشركة:
العقارات
الدور الوظيفي:
التسويق والعلاقات العامة

West Bank & Gaza Field Manager

نوفمبر 2000 - يوليو 2002

HDIP- Health, Development, Information & Policy Institute

رام الله و البيرة، فلسطين

نوفمبر 2000 - يوليو 2002

 Field coordinator of a 12 interviewers and 3 supervisors group.
 Coordinated interviewers’ & supervisors’ work so that data collection activities were completed efficiently and on schedule (The project covered 83 communities of 24.900 households).
 Trained field workers.
 Stipulated and managed the project’s budget.
 Maintained inventory of field equipment.
 Prepared monthly reports.
 Provided constructive feedback to supervisors about interviews and data collection procedures

مجال الشركة:
تخطيط المشاريع والبناء
الدور الوظيفي:
الإدارة

Field coordinator

أبريل 1998 - سبتمبر 2000

Centre for Development Studies - Birzeit University

رام الله و البيرة، فلسطين

أبريل 1998 - سبتمبر 2000

 Conducted field studies in 25 highly deprived towns in order to determine the most needed projects
 Coordinated workshops with local population to assess their needs.
 Facilitated the formation of local committees to pursue project implementation in each
 Location with special emphasis on women participation.
 Followed up project implementation.
 Promoted networking between different community structures.
 Helped to fundraise for the different projects selected.

مجال الشركة:
المنظمات غير الربحية
الدور الوظيفي:
الإدارة

التعليم

Granada University

يونيو 2005

يونيو 2005

ماجستير، • Master Degree in Management of International Cooperation & NGO’s

أسبانيا

المعدل التراكمي (نقاط): 4 من 4

المعدل التراكمي (نقاط): 4 من 4

Cordoba University

يونيو 2004

يونيو 2004

ماجستير، High Diploma in Sociology

أسبانيا

المعدل التراكمي (نقاط): 2.7 من 4

المعدل التراكمي (نقاط): 2.7 من 4

Hebron university

أكتوبر 1998

أكتوبر 1998

بكالوريوس، Agriculture Engineering

فلسطين

Skills

Facility Management
Expert
Facility Management
Expert
Customer Service
Expert
Customer Service
Expert
Marketing
Expert
Marketing
Expert
Logistics
Expert
Logistics
Expert
Operations Management
Expert
Operations Management
Expert
Facility Management
Expert
Facility Management
Expert
Customer Service
Expert
Customer Service
Expert
Marketing
Expert
Marketing
Expert
Logistics
Expert
Logistics
Expert
Operations Management
Expert
Operations Management
Expert

اللغات

الاسبانية

متمرّس

الانجليزية

متوسط

العربية

متمرّس

الهوايات والاهتمامات

traveling
Reading
swiming