Haythem Bahri

Manage and monitor administrative files and documentation.

Receive and process customer service requests and complaints.
complaints.
Record call details and proposed solutions in computerized databases.

Prepared and reviewed correspondence, invoices, and presentations.
Responded to inquiries by phone and email.
Compiled data and statistics for operational reporting.
Trained employees on office procedures and software tools.
Managed filing systems and invoice allocation processes.

Reviewed insurance policy applications.
Conducted risk assessments and vulnerability analyses.
Recommended cybersecurity improvements.
Assisted in implementing information security policies.