Business Head
Mindlabs Technologies LLC
Total years of experience :24 years, 6 Months
With a strong presence in Middle East and Africa, Mindlabs Technologies capitalizes on Industry knowledge, service offering expertise and technology capabilities to deliver various customized products and solutions offering across business verticals.
Managing a diversified portfolio of Network solutions, Audio Video solutions, Voice solutions, Managed solutions and Cloud based SaaS solutions (Cloud Telephony, Enterprise Messaging and CRM-Sales, Marketing & Support)
Key Highlights:
• Strategy formulation; Setting & driving budgets, new markets, Revenue growth & Client relations across product line
• Act as a trusted advisor to clients by articulating technology benefits to address business problems and requirements
• Participate in various RFP’s/RFI’s/EOI’. Work on the proposals, risk mitigation followed with submission & successful closures
• Pitch and drive discussions with Clients on their requirements by eliminating doubts/concerns and ensuring desired deliverables
• Guide sales team with detailed evaluation of client business environment including customer needs, capabilities assessments and competitive realities to identify & propose unique product & solution offerings
• Ensure timely collections by maintaining credit records across Clients based on mutually agreed credit terms
• Work closely with the principal partners to ensure strong professional relations and mutually beneficial association
• Participation in various events/seminars along with Partners to showcase product portfolio & new client engagement
• Majorly catering to Government and Semi Government Organizations, Enterprises and Institutes across the region/s
Led sales and marketing of one of the fastest growing SaaS based software company to market CRM (Sales, Marketing & Process) & Communication Automation clubbed with Enterprise messaging platform (promotional & transactional) in India, Middle East and America.
An ICT subsidiary of well-known Suhail Bahwan Group, a diversified conglomerate of USD 5 Billion with over 40 Companies across GCC.
Managed a diversified portfolio of products & solutions across ISP, OSP, Optical Cables & Accessories, Testing & Measurement Products
and Turnkey Solutions catering to Communication Service Providers, System Integrators, Enterprises, Institutions, Retailers and Resellers.
Key Role: Custodian of Annual Budget Plan & diversifying business across region. Driven sales cycle from opportunity identification to
closure. Participation various RFP’s/EOI’s/RFI’s followed with winning negotiations. Participation in various Events to increase market
visibility & outreach. CXO level client relations across Clients, Business Partners, OEMs and Vendors. Regular business reviews on sales
pipeline, credit control, new opportunities, project management & partners.
Key Achievements:
Overachieved the Sales Targets YoY by consolidating on existing business & adding new Clients. Maintained Avg. Achievement of 109%
Identified partners in Oman, Qatar, Ethiopia, Iraq, etc that has resulted in an add-on revenue of 12-15% YoY
Reviewed old Client Funnel & revived 33% of the customers, resulting in increase of average recurring revenue by 9% YoY
Pitched & Won Etisalat Contract for IP Traffic Management & VOIP Blocking Systems with managed services
Pitched & Won Prestigious Exclusive Contract to sell Passive Infra/FTTx products to Etisalat & ICT partners
Identified Fuze-USA to partner in Etisalat UCaas Project to facilitate all communication channels on Cloud based Network
Initiated Retailers & Resellers Partnership Drive that led to adding 28 strong partners that helped in market expansion
Identified & Signed Alliances with various OEM’s & Solution Providers to enhance Company portfolio & revenues
Netxcell Limited
With a centralized development center in Hyderabad-India & business offices across India, Middle East & Africa, Netxcell provide innovative
voice and data platform solutions (Cloud or On Premise) like CLM, Campaign Management, Data Analytics, Service provisioning, Audio
Video Conferencing, E-Governance projects that include Aadhar linked Smart PDS, MEE SEVA, E SEVA, etc.
Key Role: P&L Accountability, Business drive, Client Acquisition, Budget planning & allocation, Revenue projection, Client relations, Market
expansion by identifying new opportunities product/solution development for POC’s & Clients acceptance. Driving Project Management
team for effective coordination with Client for planned deployment. Deploying KAM’s for Clients servicing, retention & future requirements.
Key Achievements:
Signed alliances with SI’s like IBM, Ericsson, Wipro, Huawei, etc to drive technological solutions for various Clients
Expanded business across Geographies by adding new Client segments leading to 3X revenue growth
Planned Expansion to African Continent by identifying a Partner and setting up a team on the ground. Resulted in 3 major Clients in
the first year of Operations. First ever recurring revenue built up from International Clients
Pitched, Won and deployed various prestigious projects for Government of Andhra Pradesh and Telangana that included Audio-Video
Solutions, Customer Engagement Solutions, IVR solutions, etc.
MTS - Sistema Shyam Telecom Services Ltd is a recognized Telecom brand with a parental company, Sistema Telecom of Russia. The
Company launched the fastest Broadband Data Products & Services in India.
Key Role: Sales strategy, budgeting, resource allocation and cost control. Market expansion by appointing partners, Modern Trade & SIS.
Key Achievements:
a telecom company of one of the India’s biggest business house, Reliance Group of Companies. The Company
launched their Telecom, Broadband and Video Conferencing products and services.
Key Role: P&L accountability, Sales Operations, Customer acquisitions, Channel management, Commercial Operations, Vendor
management,
One of South India’s biggest & Hyderabad’s first Mall with all major Retailers like, Big Bazaar-Future Group, Mega Bowl-Bowling Alley,
Mischief Restaurant, Madhura Garments, Arvind Mills, AllenSolly, Levi’s, MTV, UCB, Satya Paul, Cafe Coffee Day & many more.
Key Role: Leasing of Mall retail space, Zoning and Layout segregation as per Tenant mix. Budget preparation, Approvals, Allocation & Cost
control. Sales pitch to Clients, Invite, Space detailing, Negotiation on leasing terms and Closures. Liaison
Key Achievements:
Instrumental in getting ‘Big Bazaar’, the very first in India Hyper Market from Pantaloons Group, as an Anchor Store.
Instrumental in getting Mall a ‘Tourism Approved Project’ Certificate from Tourism Ministry
Masters in Business Administration
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